Papa Johns Pizza — Restaurant in Columbus

Well it's settled. I will not order delivery ever again. No door dash, pizza delivery from website, uber eats ect. When someone gives you a good tip because it's snowing outside and you cant even make sure all their order is there, that's just ridiculous. FYI I am a nice person but if you forget people's things when it took me 3 hours to get my food... (Tried to order through door dash and Uber eats so had to go through website after snow day, being made to wait until my order was canceled) hopefully you won't run into a VERY crazy person that is tired and hungry and tells you what's on their mind! I gave the driver a good tip which is another reason I'm upset. You won't be getting my money when you can't do something so simple and make sure an order is there. Customer service is so bad these days. I've worked food many times. Made sure it was a habit, customers got drinks first, their utensils, sauces ect, then their order. No drama. When there is no work ethic, it shows

*Lol I just got finished reading the reviews and you guys are trash! So I'm taking 2 stars off after again I was nice and gave you 3. One person said not to bother getting a drink because you won't get it, which was my case. That was THREE years ago! The owner doesn't care about his customers obviously. So no delivery from now on for us but also will choose a different pizza restaurant. Toddles! No...

When I opened the cheese bread, there was a cup of garlic butter on top of the cheese, which left a circular dent in the cheese. I picked it up to see that the ink from the "Best By" date printed on the bottom of the sauce cup had transferred onto the melted cheese (pic included). As I ate a few pieces, I noticed a very long, dark, curly hair underneath the while thing. I pulled it out from under and threw it on the ground. Since it wasnt inside the bread, we continued to eat it. Well, then I bit into a piece and felt the hair pulling as I pulled the piece of cheese bread away. There was another hair and this one WAS baked into the middle of the bread. I threw up and none of us ate anymore. I didn't think to get pics of the hairs before we threw the food away. This was not the first time I've had an issue with Papa John's, so I won't order it again. I wouldn't recommend it to anyone...

I work at the hospital and we order from this store pretty regularly. Today we ordered close to 100 dollars worth pizza and sides and received our food cold and missing all of our sauces. $9 worth of sauces. We were not notified that our pizza was delivered, which is why it was cold when we finally got it. They dropped it off at front desk and never notified it was here. I called the store to ask them to refund me the money for the missing sauces and was told they could not refund my money because it was sauces. So basically I’m out $9 dollars plus we tipped the driver $13 dollars for terrible service. How does this...