I've been a frequent and happy customer since they've opened. Love Dominos, However recently I had a confusing situation where while ordering on the app, using one of the coupons on the app for 2 medium, stuff cheese bread and a 2L, that altering something (like the crust type) on pizza 'A' changed the prices of both pizzas (exceeding the cost of the coupon); and regardless of topping charges changing pizza A shouldnt make pizza B more expensive. (1 was the Parmesan stuffed crust the other was a handmade pan; both had pepperoni, bacon, mushroom; the coupon was the 2 medium, 1 stuffed bread, 1 2L for 26.99...try it for yourselves)
I initially approached to speak to the manager to ask if they were aware and if it was a glitch, while waiting to speak with him I remade the same order in the app to show him what I would be explaining. Initially he quickly explained it away as I was seeing the original price, but I explained how that wasn't the case and showed him. He said he didn't know, it may just be different locations but I reiterated that it's the same location, the same app, the same phone and customer. My total was 4$ different (not a huge deal) but while it's not 'entirely' about the money it's a concern about transparency for the customer. To know that when they see a coupon, it's presented in a way they know what they're getting for what they spend.
Ultimately it's an issue with the app, not the location or...
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