Fin City Pizza — Restaurant in Contiguous United States

Okay food. Okay service. Not very passionate about serving customers or making people happy with their service. For the price and mediocre food they need to step up the level of service provided. Go above and beyond. Especially when you make a mistake. When they forgot to include marinara sauce and garlic butter sauce for the breadsticks we ordered (honest mistake) they didn't even offer an apology. No explanation for why they can't bring it to us (it was a far walk from our room to the restaurant) and they said "no you have to come get it." And that was it. No apology was offered when we arrived in person either. We stayed for a week. That happened on night 2. We ordered 2 nights in a row and probably would have the entire trip but that made me not want to return. We spent over $80 in 2 nights so that...

Now I’m aware we ordered at the end of the evening. We could have gotten room service but we choose to sit and wait. The host told us 15 min, we waited 40. The pizza was still raw and covered in red sauce. We ordered bbq chicken. At this point we just took it and left. Let’s just say…. Ellios frozen pizza would be gourmet to the subpar pizza we got. Pass on the pizza and grab a bag of overpriced chips on the lobby,...

Sloooooow. Get ready to wait 30 minutes before they even put your pizza in the oven. Watched the whole process, oven was empty most of the time. Why? Also, watched 3 employees pass several dirty tables without bussing. Just a poorly run restaurant taking advantage of the situation that we're trapped here at Margaritaville. Never ate the pizza. Would give 0 stars...