Two Eggs! Breakfast & Lunch — Restaurant in Conyers

Earlier today, after my fiancée and I attended our daughter’s school award ceremony, our daughter chose to eat at Two Eggs in Conyers to celebrate. What started as a proud and joyful moment quickly spiraled into one of the worst dining experiences we’ve ever had.

When we arrived, the restaurant was moderately busy. We were greeted and seated fairly quickly, so we thought we were off to a good start. Unfortunately, that’s where the good part ended.

It took about 5 to 10 minutes before we were even acknowledged by our server who, to this moment, remains nameless because she never introduced herself. After placing and receiving our drink orders, we had to wait another 10 minutes just to get straws. Another employee eventually brought them to us, while our server casually tossed napkins on our table like she was practicing for a championship horseshoe tournament.

Next came our Beignets. Except they weren’t what we ordered. They were topped with bacon bits in some random remixed version we didn’t ask for. Oddly enough, they were actually delicious, so that was the one and only highlight in this entire disaster of a visit.

We placed our food orders shortly after and then waited… and waited… and waited. It started to feel like we were stuck in a time loop. We’ve been to Two Eggs before, and they never took this long. We watched tables that came in after us get their food, eat, and leave, while we sat there getting increasingly HANGRY.

Eventually, my fiancée flagged down our server and asked if our food would be coming out soon. Her response? “It should.” A few minutes later, our food finally arrived—cold.

My fiancée and I both ordered the Crab Cake Bennys. While the flavor wasn’t terrible, everything came out room temperature, like it had been sitting for a while. My order was missing a pancake completely, and the one my fiancée received was massive, but also about as hard as a frisbee. The grits had that hardened layer on top like they had just been chilling under a heat lamp too long.

Our daughter’s meal didn’t fare any better. She ordered waffles and bacon. The bacon was cold and tough, and the waffles were hard and cool, like something you could use to build a solid fort, not enjoy on a plate.

At this point, none of us were satisfied. We were all frustrated and upset. My fiancée asked if the pancake could be removed from the bill, and the server said she’d have to check with the manager. After she grabbed his attention, I flagged him down to explain everything to him directly.

Instead of an apology or even a sliver of accountability, we got excuses. He blamed how busy the restaurant was, meanwhile, we had been sitting there for well over an hour watching people who came in after us get in and out without a problem. It was clear there was no real care or concern from anyone involved.

To go from a moment of pride and celebration to feeling ignored, frustrated, and angry was jarring. The lack of care from both the server and the manager made the experience even worse. It honestly ruined what should’ve been a joyful memory...

Warning - Long Review - Make sure your waitlist position is not overlooked . . .

I am happy to say that I often support this black-owned establishment. However, today was the day that I felt my business was not welcomed due to holding the owner/manger accountable to the waitlist app which lead to a disappointing dining experience.

We were a group of seven that waited for 2 hours to be seated. I joined the waitlist, knowing that there would be a wait. We moved from 33 to 7 and this is where the experience went south. I checked on the status of the waitlist and was told by the hostess that we would be the next party of size to be seated (waiting for a table to checkout). At that point my party moved inside only to witness the owner/manager speaking with a member of another party and preparing to seat a party of size at the table that was promised to us. I definitely understand table/party size, however, I don't believe that a party should be seated out of turn. I engaged the owner/manager and inquired about the out-of-turn seating and through much conversation was told "I have to do what is best for my business". I question if the best practice for any business is to seat customers out-of-turn. I will also note that I heard the owner/manager reprimand the hostess for informing me that our party was the next party of size to be seated and that a table shouldn't be promised to a guest. I relayed to the owner/manager that it wasn't the table placement, however, it was the seating sequence.

This is a first come, first served establishment that does not accept reservations. Our party was on the waitlist first and yet another party was seated first. At the point when the owner/manager was engaged, my party was 3rd in line and the other party was 6th in line. After continued discussion and showing the owner/manager the app, he informed me that our table was being made ready. In my opinion, that could have happened in turn as the table that we eventually occupied, was free and needed to be cleaned to be ready for the next seating.

The owner/manager made a point and I guess an example of my questioning and sat the other party first, out of turn, eventually had the table cleaned for my party with a 7 minutes more lag time.

The one star service rating was for the owner/manager not the waitress. The only high note that help recover for the owner/manager's actions was our waitress Imani!. She was very pleasant, professional, attentive and thorough, although the restaurant was busy. She moved as if she was on skates. Not just for our party, but her entire section.

I wonder how many times out of turn seating has occurred at this establishment. Not only to us, but to other guests that frequent this...

Disappointing Experience –Unprofessional Service

Today, my husband and I visited Two Eggs for the second time, hoping to give the restaurant another chance after a slow service experience during our first visit. Unfortunately, after today, I will not be returning nor recommending this establishment to anyone. The unprofessionalism from the manager, Caleb, and his staff was completely unacceptable.

I started with a mimosa and ordered a basic eggs and grits meal. While the food was decent, it took far too long to arrive—just like our first visit. Before our food came out, I asked our server if we could move to a different table because ours was wobbly, causing my drink to spill. Her response? "To be honest, all our tables are like that." Instead of offering a real solution, she dismissed my concern. I then asked if I could have my drink poured into a larger glass to prevent spilling. She walked off, saying she needed to check with her manager, only to return five minutes later and slam the glass on our table with an attitude. When I asked if they could pour the drink for me, she walked away again, leaving me completely confused about why such a simple request was met with such hostility. Eventually, another staff member came and poured it.

Then came an issue with my husband's meal. When we ordered, the server took our menus, and we specifically asked if they had fried chicken as an appetizer before his meal arrived. She said yes. However, when his food arrived, it was a chicken patty, not fried chicken wings. We pointed this out, only to be told, "All sales are final." She then called over the manager, Caleb, who was completely indifferent to the situation. His response? "Well, fried chicken is chicken—it’s just a patty. We don’t have wings." Had we been given the correct information when we ordered, we would have chosen something else.

What made this experience even more frustrating is that a simple $20 mix-up could have been easily handled, and instead, it turned into poor service and attitude from the staff. I always tip well for good service—this server could have received a $40 at a minimum tip on a $60-$70 bill had they just treated us with basic respect.

Between the slow service, lack of professionalism, and dismissive management, Two Eggs has lost our business. Customer service matters, and unfortunately, this restaurant does not seem to...