So, my buddy's wife's friend, who used to be in the HOA with them, insisted we try this Italian joint for dinner. When we walked in, it was more crowded than a gondola during Carnival! We managed to snag a table after dodging more elbows than a spaghetti-eating contest.
Our waitress was as bubbly as a bottle of prosecco, but she warned us about the wait because the kitchen was busier than a pizza oven during lunch rush. We placed our orders quicker than you can say "mamma mia," but then the waiting game began. While other couples were serenaded with their meals, we were left singing operatic arias of hunger.
Finally, after what felt like a Roman holiday, our entrees arrived, looking about as appetizing as a soggy cannoli. By then, we were ready to pull a Sicilian job and make off with our food. The waitress, bless her heart, tried to keep our spirits high with her jokes, but she was just a lone gondolier in a sea of culinary chaos.
After a few bites, we realized the food was about as authentic as spaghetti made by a guy named Joe from Idaho. So, we packed it up faster than you can say "ciao bella" and made a swift exit. To add insult to injury, they threw in a bonus soup like it was the consolation prize on a game show.
Let me tell you, unless my buddy's wife's friend has the power of the Italian mafia behind her persuasion, I won't be returning to that trattoria...
Ā Ā Ā Read moreHorrible customer service. Seems like they're kind to the locals but rude to visitors. I had two different rude instances with two different workers here, the first being an unwelcoming vibe the entire time, and didn't serve our food until we asked how long the wait would be, then our food happened to be ready. That happens. The second instance was when I walked back in an hour later (I was at this establishments event room for a family event) to ask for a cup of water. After going back and forth, the man told me they "don't just give away free water", since I didn't have an order of food with the water, and told me to have a great day while he walked back to the kitchen. Seriously disgusting customer service, and I'll be making sure absolutely none of us return. If you enjoy spending time in a welcoming establishment to eat lunch with your family, avoid this place! For average pizza and attitude, save your money or try...
Ā Ā Ā Read moreI order from here when I get paid once a month going on 3 years and decided to change it up today. Got an XL Supreme delivered. When arrived it was not properly cooked. The toppings would not even stay on the slice. Called and was told the Mgr would call me right back but that was 2.5 hours ago. Pizza been refrigerated and still same. I should not have to pay 31.60 and not enjoy it!
Following up after 8 days when no one called me, or responded to Google review. Finally called back today talked to Mgr who said first, order should've been remade and returned when called week ago. He said he would credit me for order but couldn't return $. I got to thinking don't trust I will call next month and credit still be there so called ordered and told I had to repay the delivery fee. They never even mentioned the driver tip. I do hope they reimburse but I shouldn't be paying anything for this order when they didn't...
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