Wendy's — Restaurant in Cornelia

The service there was very good. Everyone seemed to work well together. We came a little after lunch hour so they weren't too busy, just a couple of people ahead of us we're ordering. They had a pretty large order with eight kid's meals and some (double stacks?), I'm not sure what those were!! Daryl was taking orders and setting up the bags for the kid's meals and still managed to answer our questions about what the Dave's Double Meal consisted of while he continued to put the items in each bag when the young lady at the grill handed them to him. There was no one behind us in line and we let them know that we were not in a hurry and that they could go ahead and finish getting those kiddies meals together before taking our order. Later, as we ate our lunch, Daryl took the time to come out and apologized to us for us having to wait to place our order. We had a nice conversation with him while he was wiping down tables. A customer came in so he went to his register to take their order. We felt that Daryl deserved an "atta boy" in recognition for his multi-tasking and his hospitality skills. He made us feel quite welcome and even asked where we were from since we told him we have just moved to Cornelia. Congrats on having a very good staff and of course Daryl for being so kind.😃😃😃 It was a pleasure dining in and we will be back for lunch again soon, since we're retired and can enjoy eating...

I believe in being fair and updating me reviews as a company improves or falls short but only as they do it over a matter of time. I have now eaten here 3 time in 7 days. Why you may ask me? Simple, we went last Wednesday, it was fast(like wow no way my food is hot and correct fast), and friendlier than normal. This made us decide to give them another try Sunday for breakfast, we always do McDonald's. Again really quick (Maybe 3 minutes), and even freindlier as if we mattered (first time ever at this store), and the breakfast was spot and perfect and the lady at the window acted like we were of some kind of value to her day! So, we came by again tonight. Again, it was pretty quick, friendlier then normal (not like Sunday morning but still good), and I noticed there were 2 managers who were actually hands on in the drive thru cashier area trying to see what they could do to help the cashier to be successful in her job (servant leadership). I was very impressed. Why 3 stars you say? Past experiences hold me back. I hope they are really going to keep this up for sure! If they do I see 5 starts coming from many many people and my ine little review will not matter. Then one day in the future when I do update it to 5 stars, they will have earned it for sure! To the younger female manager in the polo that said Wendys and a 3 letter acronym underneath, please keep it up and keep pushing! It is...

Cashier didn't give a receipt, not a biggie. Then we were asked to pull up and wait on food. As we did, got a notification from our debit card showing the amount we were charged, which was over what she told us. So we circled around and told the cashier. She admitted the coupon didn't scan and went to get her managed. Manager returns and said there was nothing she could do. We decided to get a refund as the manager was not a pleasant looking/sounding lady. We expressed we needed the refund back to the card. She gives us back $4 cash.. We then asked could we have the whole order refunded since she couldn't put I back on our card, which I remind you was important to us. So she gets ill stomps off. We sat at the window for a good while before the cashier returned with our money. We begin to pull out of the drive thru and to our surprise the cops were waiting on us and told us Wendy's called them about the couple fighting with each other in their car in the drive thru.....and ofcourse with my long hair, cops believe Wendy's and handcuff me in front my son until we all got thru a 45min pow wow on how what they were called for was nonsensical. Police were understanding atleast. Wendy's could put the employees we met thru charm school or atleast give them an allowance for some make-up. Or maybe find someone for the position a just a tad more pleasant, forsure...