Jimmy John's — Restaurant in Corona

Love Jimmy John’s. Their food is delicious and stays very consistent across all Jimmy John’s franchises. They mainly have sub sandwiches of many different sizes, flavors, and varieties. My favorite is the Vito and the tuna salad sandwich. Prices are relatively affordable, (keyword is relatively). Expect to spend about.$8-$9 per sandwich. The sandwiches are not super big (def not as big as subway foot-long), but they taste better. They also have sides such as chips, jumbo dill pickles, cookies, and fudge brownies. I love the whole vibe of Jimmy John’s marketing, and you can see that greatly incorporated into their restaurants (ie neon sign, that says “free smells“). They have a very unique brand that I think works very well. They’re known for being “freaky fast”, which I agree with. My favorite feature tho is their delivery option for $3.99 (the fee used to be $1 per sandwich ie $1 delivery fee if only 1 sandwich was ordered, or $2 if 2 were ordered. This capped out at $3 delivery fee regardless of if more than 3 sandwiches were ordered). Of course I prefer the previous delivery fee because I would often only order one sandwich to my house but $3.99 delivery fee is reasonable too. He gets to my house very quickly. The quality, taste, and consistency of the food is always spot on! They also have a pick up in store option if you don’t want to pay the delivery fee, and they make this easy by putting your order on a pick up rack so you don’t have to even talk to anyone; you just go directly to the rack and find your name and take your food without having to say a word to anyone. The restaurant inside is always kept VERY clean, including the bathrooms. The employees are always very polite and you can even watch them making your sandwich, and they’ve streamlined the whole process to make it as fast as possible. It must take them less than 45 seconds to make a sandwich! One last thing, I can’t forget the Jimmy John’s app and rewards system! They often randomly send me rewards (esp near you’re birthday), and you earn a reward for every 7 orders. Rewards range from free sandwiches, to sides(ie chips, cookies, brownies, dill pickle),...

This is a terrible location. Last time I ordered it took almost an hour to get my order. Then tonight I gave them another chance. It took 45 minutes to get my order and it wasn't even complete, they forgot 1/2 of it. Then they argued with me about it. Other franchises / locations may be better, but this one is not worth it.

Follow-up to my previous review. I decided to give them another chance and just placed an order through the app and the manager called me to let me know that it would be a minimum of an hour before they could deliver and if I wanted it sooner I had to come to the store. When I got there I reminded them of how consistently poor their service is and all they did was make excuses and remind me that I get rewards. Because I guess a free bag of chips every 5 orders is worth waiting an hour for a fast food sandwich (that's 5 hours of waiting total for a free bag of chips). Jimmy John's and I are...

Tonight, 5 Sept 20, I decided to order through the app and pick up my sandwich. The store is open until 9pm. My order was confirmed that it had been received at 8:34pm. I arrived at the store at 8:43pm. The guy had no idea I had placed an order. He literally pulled the receipt off the the printing machine after I told him I was picking up my order. He had absolutely no idea. He had already packed up all of the ingredients and also they didn’t have the bread I requested. So I drove there for nothing. I know business may be slow due to Covid, but you shouldn’t be packing everything up 30 minutes prior to closing. Also, you should be aware if an order comes in so you could have at least notified me you wouldn’t be making the sandwich. Now I have to find something else to eat before everything closes. Also, so much for “freaky fast,” more like freaky...