Chipotle Mexican Grill — Restaurant in Corona

So, I normally don't give out 5 stars to a fast food establishment..!! However, this location deserves them.!!! I'm going to explain why but first I want to begin by saying I've never, ever thought of the Chipotle restaurants as a FAST food place...I prefer to think of Chipotle as a great food place that has excellent and FAST service so everyone can eat their delicious food quicker...!! People need all the spare time they can get...!☝️

This location gets the 5 stars for the " extra effort / service " that the manager and the staff gave me today at lunch time. I was deciding whether to go with the barbacoa beef or the carnitas for my burrito bowl when the staffer suggested I sample them to help with my decision. ( I went with Carnitas)

Secondly, I requested extra limes 🍋 and some green tabasco sauce which the manager promptly and happily provided.

I will end this by saying that my dining experience at this Chipotle was the best I've ever had at a Chipotle restaurant. ( also noticed the great 👍 vibes, music and friendliness of all...

We have not been to this Chipotle in awhile and after our experience today I remember why. I placed an ordered online and when my husband went to pick it up he had to call me. They were out of the bottle Coke I had ordered. They were also out of guacamole that I had ordered on my salad and a side of. They had enough brown guacamole for my salad, I compromised for a side of queso and I was refunded for the the 2 bottles of Coke. When my husband arrived home and opened his chicken bowl he had barely any chicken or salsa on his bowl. When I opened my SALAD there was 3 pieces of lettuce. I also ordered fajita veggies and there was maybe 8 slivers of bell peppers. I had a bowl full of rice and I also barely had any chicken. Won’t be back here ever again. The one off of Tyler is good and they give you what you pay for. This place needs a lesson from them. I’ve attached photos of my salad one untouched and the other after I stirred it...

Worst Chipotle I have eaten at.

Theres poor service and then there is a complete disregard for how to run a business properly, and this location is more the latter.

Took 5 minutes for anyone to even acknowledge us, we were literally standing at the counter, looking extremely awkward, we literally started laughing.

6 workers behind the counter (all busy, tbf) yet none even glanced out way lol.

Jarring to say the least.

Worker behind the counter had no clue what they were doing, might have been there first day. I had to triple repeat ever order /request because the poor fellow had no clue what to do. (Half red, half corn salsa 🥺, "uhhh what's that?).

Food was average at best, no the freshest. All the bins were running on empty.

Overall, I was flabbergasted at how poor this location was. I'll be heading over to the Norco location...