El Mexicano Grill — Restaurant in Corsicana

I was there Sunday afternoon 3/11/2018 . Im very saddend they went ahead took an extra 5.00 from my debit card without my consent I even put zero on tip line and they went ahead took my money. So i called request a refund back of my $5.00 back. People work hard for their daily bread and just for someone to steal it. I think its not rite. I call the cashier was fine send her the proof of the receipt and got the bank transaction statment what else more do they need to show I was rob. I believe I was entitle to have them deposit to my account or mail my refund they were so rude cus me out over the phone. Very disrespectful to me . I strongly encourage if you go there to eat please double check your receipt cus these lying ppl will do it in heart beat. Yes I made a police report i wasnt going to do it just simply the lady who handle my call cus me out thougth $5.00 was nothing. So imagine if they do this type of stealing how more people they stole. Please take this in consideration. Oh by the way the lady who handle my call she stated she wad one of the manger went hay wire use profound language what kind of work ethic are they...

My friend and I found this place by doing a Google search and it was rated at least 4stars. We had been driving for hours and admittedly was looking forward to another resturant. Nonetheless, we were starving and excited. We should've walked out when we got our chips and salsa because th chips were stale, but again we were starving. So we asked for another basket of chips, also stale and we could tell they came out of a bag and not freshly made; that was sorta understandable as not all Mexican places make theirs fresh. Our queso and jalapenos had a funny taste like it came out of an aluminum can and sat in the same can for days. Our food came and it was unacceptable because the ground meat had a burnt taste like they burned th bottom of the pot and tried to save the top portion of the meat. And then a fly landed on my friend's taco and it was the final straw for us. I only paid for my food because we are black, was in a new town, and my courage ran out the door when the fly landed. I wish I had stood up for my principals when I had the chance to. Btw I did leave a tip and the cashier was very nice it was not...

My wife and I eat here once a week. The food is consistently good. The service has been terrible lately. They have hired a lot new young people who stand in the kitchen and by the bar area on their phones. Two of the last three times we went, we left without eating. It's never very busy, but we couldn't even get water within a reasonable amount of time. They never took our order either. We are considered regulars. They do not have a designated hostess at the door to seat people. If one of the waitresses happens to see you, you may get seated. Our last visit (Aug 2), we never got water refills or our check. We could see our waitress sitting at the bar on her phone the entire time. I just walked up to the cash register, and someone came to ring me up. Free business advice: Retrain the waitresses and limit their phone usage if they...