UPDATE July 2025 WORST EXPERIENCE EVER! We went through the drive thru at about 530p and ordered a couple combos and a kids combo... requested added veggies to the 1 burger combo with no buns on either but the burgers all the way with whatever condiments and veggies they come with. We did NOT get the added veggies requested OR the normal condiments the one burger comes with. Then they did NOT give any utensils to be able to eat with OR a single napkin to clean up.. Then, to make matters worse, NOT once did they answer the phone when I tried calling to report the issue with our entire order!! If this is the new normal service customer,s will be receiving by this location, then I DO NOT recommend bothering to waste your time or money because they DO NOT seem to care about the customers any longer
For the most part, the corsicana location(in town) is good. Food is usually correct and hot. Very rarely have ever had any issues with our food being incorrect, but when it is, they are quick to correct the issue. The only reason I took a star away is because their drive thru is ALWAYS so slow, they could learn something from 2 very popular chicken restaurants that do triple the business in their drive thru in a...
Read moreI placed an order online. After I placed order, I called the store to have a banana shake added as it wasn't on menu so I had to tell them it was that banana I wanted. In the process of adding the shake, the order was duplicated and my card charge twice. I wasn't able to cancel online and had to call customer service. The first representative kept saying sir and when I corrected her she told me I was being rude stating it has to go up for approval. She disconnected the call. Called back and got another representative that I barely could hear because of crying children. At thus point I'm totally frustrated because again she stated they couldn't cancel order and return $28 to my card, it would have to be investigated. Meanwhile, get home with food and fries and onion rings were cold with only a few when I paid for large. The burgers were hot and awesome. How can a business as huge as whataburger clearly see an order duplicated and not cancel the charge and the customer had to wait for an investigation when the store know that only one order was...
Read moreFast food is fast food. You know what you're going to get a each restaurant every time you go. Whataburger is my favorite for sure out of all fast food, so I eat there regularly. This was my first time at this location and it was probably the best Whataburger experience I've ever had. Parking lot was packed but to my surprise, there was no line at the counter. I ordered my patty melt and went to get my drink, by the time I was walking to my table an employee was following me with my order!! SUPER FAST. Then I took a bite of my burger and it started steaming instantly. The meat was super fresh and everything was nice and warm. I feel a little foolish writing a review for a fats food restaurant but this experience was too...
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