The Olde Theater Diner — Restaurant in Coventry

Ordered from Door Dash. First time doing that, so that could be a factor. I’ve been to this restaurant several times and have always enjoyed their food and service. This one particular time however, not a great experience. I thought they dropped the ball. Fisherman platter was ordered with mashed potatoes and we got fries instead, fried clam dinner was missing the fries substitute (which was penne), and ordered clam cakes and didn’t receive them. The takeout bags were over loaded and crushed. Received no disposable utensils, no napkins, and no dressing for the ordered side salad. The food was really good, all but the white chowder that was ordered. It was potatoes in a thick milk with no other flavors at all. I don’t know if Door Dash dropped the ball or if the restaurant did. Regardless, this is only one bad experience, so 5 stars for a typically great dining experience, but they lose a couple for a $100 order that was sub...

This restaurant is incredibly inconsistent. One day the food is excellent, and the next, it’s just awful. I debated leaving a negative review because I like supporting local small businesses, but this experience crossed the line. Sending out food you know is subpar, assuming it’ll be okay just because it’s a takeout order, is unacceptable. I don’t own a car, so returning wasn’t an option for me.

So, what ruined my experience? A simple cheeseburger, probably the worst I’ve ever had. Honestly, a McDonald’s Quarter Pounder would’ve been juicier and tastier. The patty was dry as a hockey puck and didn’t even fit the bun. All I could taste was bread. If I’m paying $15 for a cheeseburger, at least make the patty the same size as the bun, instead of slapping a tiny one onto a brioche bun and expecting it to pass as good.

This was beyond disappointing. If you can’t make a decent cheeseburger, I don’t see the point of coming...

I used to go here all the time and it was good. This time, years later, I decide to go. Inside was very clean, but very slow for a restaurant at peak lunch hour. Breaks my heart seeing that. Service was great. Fries were great. But both my friends chicken Cesar salad wrap was almost all just croutons and no dressing, my spicy chicken sandwich didn't come with any lettuce or tomato, the cheese was not melted, and just EVERYTHING was as dry as the desert. Three near, the croutons on his sandwich no dressing, my sandwich no LTO, no sauce. We needed a gallon of water are this!

I'm sorry to be so picky, but I hate to see businesses go under. Only old folk like food like this and they are well... Old! Need new...