Caffe Itri — Restaurant in Cranston

I hate to be this person, but I absolutely had to leave a review after getting food poisoning from this restaurant. I had a pasta dish with chicken for my entree, the fusilli chicken scallopine. I took two bites of the chicken and immediately spit it out and told my friend “that’s not cooked.” I don’t like to be that person, I opted to just eat around the chicken, eating the pasta and veggies instead that came in the dish (big mistake). I regret not telling the server and having it taken off the bill, but I was trying to be polite. Fast forward to when I got home that night and threw up 15 times!!! I’m sorry to leave this review. Our server, Adriana, was super nice and attentive. This is a kitchen error 100%, either how they cooked the chicken or how it’s stored, or spoiled… I am leaving 2 stars instead of 1 because I did enjoy other aspects of the meal! My friend and I shared the stuffed mushrooms for an appetizer and the tiramisu for dessert, both of which were tasty. My friend got the lobster ravioli which she really liked! I wish I said something about the chicken at the time of the meal. Hopefully the owners will see this and step up food safety to avoid further...

Italian food can be enjoyed at many places in Rhode Island but Cafe Itri leads them all. From the moment you walk in you are greeted and seated by the friendliest hostess to your white cloth covered table. The room is comfortable in decor and lighting,soft music in the background, not to loud so you can talk quietly with your friends. The outside terrace is outstanding if you wish to be outdoors. Check it out. The drink menu is extensive with some interesting cocktails and wines to satisfy any taste. The waite staff is friendly,happy,polite and knowledgeable. They care!! Now the food!! It was delicious and well presented. No you are not getting a pound of macaroni!! You will get enough to fill you so you have room for dessert and an after meal drink if you like. The dish l had was linguine alio e'olio. I have had this dish in the north of Italy but Itri's was much better "Much better"!! All the flavors of the ingredients mixed well as they must to give you the true essence of this wonderful dish. My guest had the penne pink vodka. What great taste and creamy too. I tried some at my guests request. All together a great meal at a great place. I will go again soon. Hope to...

It’s disappointing when a nice evening with friends is spoiled by poor service, especially when someone in a managerial position, like Barbara, escalates a situation unnecessarily. The fact that she interrupted my time with friends and made things tense for everyone around us is a red flag for sure.

It’s also concerning how she treated the staff and didn’t take responsibility for the mix-up. You’d expect a manager to de-escalate issues, not escalate them, especially in a setting like that. It was a situation where professionalism and empathy were sorely lacking.

I hope the restaurant It can make adjustments, especially if Barbara’s approach is affecting the experience of customers and the staff. I will make sure my colleagues, friends and family at the state house and surrounding law firms along with my clients are aware of our experience and to avoid this place at all cost as long as she is still employed.

Her attitude, demeanor and argumentative presence ruined a special evening. Shame on you Barbara and Same on you Caffe Itri for hiring such a horrible person to represent your...