Subway — Restaurant in Cranston

I ordered 4 subs and when I got them delivered I Check my order and there’s no cheese on my subs so I called and very nicely let them know that there’s no cheese on it my subs the manager flat out said you’re lying that’s a lie at this point it’s not even about if there’s cheese on my sub or not it’s a fact that she did not even hesitate before she’s called a customer a liar she then asked the person make the sandwiches if they put cheese on them of course they’re gonna say yes she said she saw them put on there I told her I’ll take a picture of my sandwiches to prove it she didn’t want me to do that instead I ask for the manager which was the person I was talking to she was no help she was extremely rude to me and I told her I was going to contact someone higher she hung up that’s not a way to do business I will never be going there again and we went there often lost a costumer cuz of a very rude and clearly someone not trained on customer service subway you can do better and she is not it and she refused to give me her name but never have o been called a lier I have no reason to lie about my food and she didn’t even try to fix the issue or let me prove to her instead said I’m a lier and hung up. I did contact their corporate office maybe better...

Wow. I guess you are not supposed to go in here at 11:30 am (on a Thursday anyways) if you need to order 3 sandwiches, no other customers are in there and only one "sandwich artist" is working. I was told: You should've called it in. I replied: But no on else is in here. She responded: I'm all by myself. (Said this previously, as well) Okay, a sandwich could have been made in the time it took to fight for my right for a sandwich. So, are these new policies? If you have to order more than 2 sandwiches, you have to call it in? If you don't call it in, you have to argue to get said sandwiches? Thursday...

The service is good. However I would appreciate it if the employees didn't make any negative remarks about how long my hair was back in the day. I'm extremely passionate about my hair and I liked it better when it was long! I only came in here today for a medium coke. They started making the remarks after I already paid. So I refunded my money and got a medium coke from the McDonalds across the street instead. Long or short I will NOT tolerate criticism...