Worked as a doordasher today 2/17/2025. I had a double dash order. One to Freddy's and one to this Caseys Location. I've done many door dashes, at many other caseys. Usually i only have to pick up pizza, but today it was just a Monster, zero sugar ultra, 20 oz. NOT ONCE did any of the other Caseys give me the same attitude the girl working today did. Around 130- 2 pm. Didn't learn her name, but she was an older woman. The minute I walked in, she was on the phone. She pointed over between the pizza areas and coolers and said "it's over there" while still on the phone. I said oh okay. Assuming she meant the cooler as I didn't want to "rudely interrupt" her phone call. 🙄 once I grabbed it she yelled across the counter saying "NO, ON THE TABLE over there!" Continuing to point, and was STILL on the phone. So I found the bag with the receipt after being yelled at, and finally she hung up the phone after telling me I needed to walk over and hand her the monster I got from the cooler. I set it down where I was and walked out with the order. I've seen some poor customer service, but nothing like that. If I could rate this 0 out...
Read moreOrdered a pizza and they out sourced my order to door dash which was fine. Then over an hour later still no one picked up my order on door dash so I went to the store to get my pizza instead. Wanted them to cancel the order and I’d pay for it in store. She said she did that and so I payed for it in store. She never canceled my order so I payed over $40 for one pizza. Thanks Casey’s, and I can tell you don’t do anything about things like this happening from the reviews and nothing has changed. Hope your million dollar business enjoyed taking my $40 instead of the $16 the pizza was...
Read moreI ordered online a chicken sandwich it came as a bun n chicken nothing like the photo in the app that shows lettuce and tomato on it. So I went to the store after ordering delivery to ask what’s the deal with the sandwich being meat n a bun only. Left because customers behind me were getting pissed…. The employee calls the cops stating I threw the sandwich at her which never happened. Place is a joke the employees are pathetic and incompetent will cops on ya with a made up story if ya...
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