Subway — Restaurant in Crystal Lake

One of the few places still offers creamy saracha if you go in store . Probably the only reason I still go to this location. I made a mobile order on the app and I messed up the bread and for them to toast the sandwich so I was promoted to call the restaurant. I called only for the lady working at the time to hang up on me mid conversation telling her about my order . I called again and they refused to answer . I called a few more times and thankfully the owner or manager answered and corrected my order before they made it. I went in and had another sub made since I know some subways don’t post on their app that they have creamy Saracha. Once I started ordering I was given barely any meat and then once it came out the toaster as I asked for my veggies she barely put any lettuce ect of the other topping like she didn’t care what she was doing then after she asked if I wanted peppers I said yes , she proceded to make up the little of the other ingredients by adding a bunch of all the peppers completely ruining the sandwich. Again the only reason I’ll ever come back is because they have creamy saracha but I’ll just have to make sure that person isn’t working when I go because that was just...

first of all, when I got there, the man was sitting on his phone and ignoring me. There was no one else in the restaurant. after finally getting his attention, when I was telling him how I would like my sandwich ( which was fairly easy, bread, ham, and lettuce) he repeatedly asked me the same questions over and over again, and did not listen to what I was saying. finally, when we were able to get my sandwich, right, I asked him multiple times how to work the app, and he blatantly ignored me looking at me. then he continue to be extremely rude, and said nothing as I was leaving. I do not recommend this place, the people are rude, don’t listen, and only care about their electronic devices. especially after telling him how I wanted my simple sandwich multiple times. He did not listen, and still managed to mess it up, but I just brushed it off, because I never wanted to leave a...

Long story short if ordering online ALWAYS CHECK the sandwiches before leaving the store! I order from subway alot... Tonight I ordered 2 six inch subs online from subway in Crystal Lake Illinois on Rt 176... went and picked them up... got home and sandwiches had absolutely no meat on them and looked disgusting! Took them back mind you while it was pouring out only to be told there was nothing they could do until the manager came in the next day... to bring them back then... and if I wanted them to make us new ones they would... but we would have to pay for them again tonight!! Wish I could post a picture!!!!

Update... Returned To Subway this morning to get this problem resolved... Manager was not there... employee called him/her... Manager advised employees to make new sandwiches... Why couldn't this person just do that last night??? Time to find a new...