Arby's

It wasn't the old welcoming feel that you used to get at this place. The staff seemed very frustrated, the guy in the back was cussing. Right after I ordered and got my food my wife was getting ready to order hers and the woman came out and said they weren't taking any more orders due to a problem in the back. Woman was in a panic and made it seem like someone had gotten hurt. One of the workers out back upon leaving told us it was just the fryer overflowed. In return my wife was unable to get her meal on her lunch break. The people that were inside told us they were helping from another location didn't know how to do the refunds. There seemed to be no organization at this location like there use to be. They completely shut down ordering all together for anything! whereas if it were only a fryer, why didn't they just cancel the fryer items? Maybe it's time these companies consider raising their pay to attract more quality workers. You're not going to find good quality customer service for $10-12 an hour around here. Most other companies around here for customer service have gotten with the $15 an hour trend... Perhaps you guys should consider upping the pay of the employees to make them happier. You're going to lose business in that location if your employees are not happy like they used to be. it's a very elderly trending hotspot.