Olive Tree Restaurant

My husband and I took our two boys and my little brother who was staying with us to the Olive Tree for dinner one night. I had read good reviews about the restaurant and it's food. Prices were fair so we decided to try it out. Our server was great, very attentive, quick to bring refills and pleasant. The food was very good, portions were great and I LOVE that the kids meals are only a $1! We were very happy with our first experience. Our second experience, well that was not as good. Our service was not as good as before. We had to wait for drink refills and it wasn't as prompt. The rolls were hard but the portions were still good and three of the four meals were good. My mother ordered the Spinach Pie. She took one bite and it turned her stomach. She has ordered Spinach Pie at her local restaurant several times and love it. She said the Spinach Pie here was not good. I went to the register to ask for a menu so my mom could look to see if she wanted to order something else. It took our server a very long time to return to our table. In the time that it took her to return to the table my mother's stomach got very upset. My son had not finished his buttered spaghetti so I offered it to my mother so she would not get sick. When the server finally came back to our table I told her that my mother did not like her meal and that I would like her to remove it from our bill. She said she would have to talk to her manager. She returned a couple of minutes later and said that she could not remove it from the bill but that she could box it up for us to take home. I told her that we did not want to take it home and asked why her manager would not remove it from the bill. She just kind of shrugged so I asked to speak to her manager. The manager came to the table and informed us that she would not take the meal off because it was not prepared poorly my mother just did not like it. I have never in all of my time dining out ever had a manager act this way. It's good customer service to at least offer to make the customer something else. We had planned to each get dessert but when the manager was so rude we decided to forget dessert. My mother ended up being sick to her stomach the rest of the night and most of the next day from that one bite of Spinach Pie. I feel there was something wrong with it. I am sad that the manager we had on our second visit was so rude and did not appreciate our business because we really liked that restaurant but I will never step foot in their establishment again.