Thai Phoon Restaurant — Restaurant in Crystal River

Walked in to place an order with the gentleman who was at the front. He allowed me to stand and wait for about 5 minutes waiting on him. ( on a non busy day) Didn't even offer me a menu to look at in the meantime .. I then get his attention and ask if I could order. He goes "Oh Ok" , ... I asked him about a dish I had tried there before that I didn't recall the name of. I knew it had eggs , broccli, and chicken in it. Considering this is a Thai resurant and the menu is confusing if you aren't familiar with the names of Thai foods. Anyway, he just says "We don't have that" ... Umm how can you say you don't have something , that I are from your resturant just the week before, and something you didn't even take the time to look for on your menu , to help a patronizing customer? To be honest , this restaurant has disgusting customer service. If you are not a REGULAR customer, good luck trying to get someone to take the time to help you interpret their menu. I would not recommend this place to anyone wanting to be treated like a respectable...

You know I have to say that I do like to write good reviews not bad reviews but this restaurant was the worst Thai restaurant we’ve ever eaten at. I see so many great reviews but I think that the chef at the time had a super heavy hand on the fish sauce. We picked up the food to eat at home. Our entire house smelled like fish and we did not order fish. I spent time in Thailand and never did they use that much fish sauce in anything. I do believe whoever was cooking put too much in. We contacted the manager and she concurred that the owner would do nothing and she didn’t really care if we wrote a bad review. She actually said that!! And I was as always, polite. So I’m here to say, and sadly to say, because I don’t like to write bad reviews that this place does not stand behind their product. I was a restaurant owner and we would never treat a customer like that. We travel to half an hour to eat their food and they expect us to travel a half hour back. Just...

First, let me say the food was OUTSTANDING! But thanks to a recent article in the newspaper, the place was slammed..........and the owners/staff were not prepared for the sudden notoriety. After a short wait, we were seated at the first table on the right. NEVER again would I let them seat us at that table. When all the folks came in that had to stand and wait, they were standing right next to our table looking over our shoulder at what we were eating. It was not a pleasant dining experience.

The other thing I was disappointed in was price/portions. Paying $11 bucks for a chicken curry dish served in a 1/2 filled soup bowl seems a bit pricey. The plates were brought with a small amount of white rice molded by a cup turned upside down on the plate. We had to ask for more rice.....brought one at a time.

Great place to eat. But if you are in a hurry or don't like small little crowded places, best you come back sometime when they...