Panera Bread — Restaurant in Cullman

Panera Bread (especially this location) is gradually going downhill. Over priced and very little food. Tonight I spent $27 for my husband and I. We both had the pick 2. I was asked if I wanted a cookie for .99 with my meal. For $27 we should both get a free cookie! How about that?

My soup was warm but quickly became cold before I could finish it. The bread was hard, thank God for dunking. The sandwich was another hard piece of bread with a hint of meat and cheese. My husband's meal was pretty much the same. Not to mention one hour later I was still hungry.

To add insult to injury, when you first pay for your order, there is an option to tip. Tip? I order my food at the counter, I pick it up and I bus my own plate and utensils. I don't think so.

Times are tough Panera. The economy isn't that great. People like myself from now on will purchase a deli sandwich at the grocery store. Far more filling and far...

Oh Panera Cullman. Don’t ever change! For the last few months my drive-through experience has been worse and worse. It started with a missing piece of bread here and there, moved to a missing brownie, an open bag of sliced bread without a tie so half of it just gracefully fell out in my car, missing croutons, missing French bread, and today you outdid yourself: a missing sourdough bowl for the soup and a mysterious rotten apple with a nice little wormhole. And no informing ahead of course. I understand that working the drive through can be hectic, but why handle the customer a bag without checking that everything is inside? I can’t always check the bag myself and inspect the quality of food. At first I attributed it to the designated stoner teenager employee so I let it...

I will NEVER willingly eat at Panera bread again. EVER! When I entered the restaurant, the counter person asked if I had a mask. I explained that I have a medical exemption and could not wear a mask safely. The young man explained that they would serve me through the drive through or provide me with a mask.i explained that I didn’t want to eat in my truck with two small children, at which point the manager offered me free food to just go through the drive through and do curbside . I explained that I didn’t want their free food, that I wanted to eat in their dining room. I walked out and God willing, I will NEVER GO BACK. On the other hand Sweet Peppers about two blocks south of Panera requires social distancing,...