Susie Q's Restaurant — Restaurant in Cumming

First time coming to this restaurant. Me and the 2 people I was with sat at a table as soon as we walked in. It looked decently busy, but definitely manageable. Server took 5 minutes to ask us for drinks and our food, and we didn't even get the drinks until 18 minutes after that, and our food came out 2 minutes after the drinks. Our server even made a comment that she was glad that our drinks came before our food, as though she was not in control of bringing it to us. Every other table that was seated after us had their drink order taken and delivered almost immediately. I almost got up and left, but she just got us the drinks. We waited a little longer and when we saw our food, we all knew that it wasn't going to be very good. We got 2 of the Grand Platter and 1 Mushroom and Swiss. The sausage was burnt, the pancakes were somehow burnt and tasted like a crappy mix, the eggs were simultaneously runny and thick and, again, tasted just like a mix, the hashbrowns looked undercooked, and the Mushroom and Swiss came out without any mushrooms. The food could only be described as "edible" and even that's a stretch. Even the service when I was paying managed to be terrible. If you want a good brunch spot in the area, I would strongly recommend Reveille, or even...

This is by far the worst restaurant I have ever been to. When we walked in we were seated very quickly and given menus. That was the end of our pleasant experience. Several other tables were seated and given drinks while we waited. The server actively ignored us. Eventually she realized that we were still sitting there she took our drink order along with our food order. Then she went back to ignoring us. Just as we were about to give up and cut our losses, after over 15 minutes of no drinks, we were given drinks. When the food came out it was just sad. My burger consisted of 2 items; mushrooms and swiss, they somehow managed to get that wrong and did not include the mushrooms. We were able to somehow get the servers attention long enough to get the mushrooms. When it was time to pay shockingly we could not find her. We went to the front and paid there. I normally give grace to every server because I was one for several years, but this was beyond what I...

Never written a review before this but we went during lunch and waited for a few minutes then got seated. Waited about twenty minutes before they asked what we would like to eat. Another group (of the same size) had already gotten their food by now while we were still waiting. After finally ordering the food came out fairly quick but after getting the food we waited for another 30 minutes before receiving the check. Never got a single refill the entire time and all of our waters were empty shortly after receiving the food. Waitress just kept serving other tables and forgetting about us I guess. Was excited to try this new place out but honestly a let-down. Food wasn't anything special and portion sizes small. Everyone seemed to be very friendly...a little too friendly. Our waitress was talking with another table for about ten minutes while we just sit waiting on refills...