Subway — Restaurant in Cuyahoga Heights

Went there today and it didn't seem like the worker wanted to be there. Usually subway workers clean and cut fresh veggies but this one wasnt doing anything. My husband always orders a pizza sub. Lady said that they don't offer that and its not even on the menu. I explained that my family comes in all the time and get the pizza sub. She seemed like she had an attitude but also apologized for not having the pizza sub. She even had the cashier from the gas station back her up that subway don't make the pizza subs. But clearly we order it from there online and in person. Lady also said there's people here for over 20 years and do what they want and get me(her) introuble. For 4 sandwiches it coast me $50 and it didn't even taste fresh. Chicken was cold even though it was toasted and the tuna tasted un fresh and really fishy.......I over heard her tell the other employee that walked in that she had 5 complaints today... another time my family comes in to subway we don't really have a problem. There wasn't much options for veggies. Very unsatisfied with the food and a lil...

Im a blk woman (u will see y this matters later) I was waiting for ten mins to get my food made. The older ladies always move very alow. The older lady with the black glasses who been there for years finally was ready to make my sandwich when a man named Keith walks in. He had a mobile order that came after I arrived. She told him he is vip and he gets his food before mine even tho I was there first. The one lady saw what happened and she came to make my food I told her Ty bc I been here then Keith said I should have ordered off the app I asked him not to talk to me he wouldn't leave me alone. I made a comment and used the phrase people like u he assumed I was referencing race he began to say he was from the ghetto too and probably more ghetto than me. he got loud in my face I began to record him. I been going to this subway for years but I won't be back for some time even the bald manager from the gasstion told the lady she should have taken my order first. She tried to go back and forth with me to explain she serviced him first bc mobile orders...

Pathetic and short staffed... back to try again on 9/3/25. Still leave people standing there while doing door dash orders first then ignores customers cause notnenough help...Just tried again on 7/31/25. They had 1 employess with a bunch of people in line and she says she has to do 4 doordash orders before customers. They need help here bad. Still a bad place to go. I tried this subway again on 8/30/23. They refused service while 5 people were there 3 at the cash register 2 working in orders and still said they were short handed and couldnt take customers. Close this subway down its pathetic.Horrible place. Bad employees at night. Lazy night crew. Figured I'd try this place again after a year and its still garbage. Waited in line on 9/24/22 for the guy in there to tell me he was only doing door dash orders.... just came back on 2/10 /23 and they refused to serve me. They have 2 people in there but say they are waiting for someone to come in late so they can't make meany subs... quit hiring kids that...