Their basic Standard Customer Service and Food Quality at the Little Caesars, Falls Drive location has really gone downhill. On 07/19/23, I decided to stop by and place an order for one Extramostbestest Sausage Pizza with extra sauce. Soon after walking in, I spoke to a young girl behind the counter, who was supposedly to be taking my order correctly, completely missed the mark and failed to do so. I not only had to repeat exactly what I was wanting more than once, I made sure to confirm that I was getting exactly what I was wanting and she reassured me I was and then mentioned that it would be ready in ten minutes. Well, those ten minutes became eighteen, others were getting their pizzas minutes after placing their orders yet I was still standing around waiting to get mine. All because that young girl was to preoccupied flirting and joking around with the young boys standing behind her interrupting her by trying to get her attention. There I stood noticing my pizzahad just been sitting there in their warmer and all that time that girl could not be bothered to check seeing she was entirely to busy smiling at the boys and not paying attention to what she is being paid to do, which is give good customer service and pay attention to what your doing. Then to top it all off, when I got home I opened the pizza box and noticed I was just given a pizza with very sparsely added sausage and my receipt shows I ordered just a basic sausage pizza and not the Extramostbestest Sausage I had repeatedly told the that Little Caesars employee I had been wanting all along. The employees and including that Little Caesars location are a (((HUGE))) DISAPPOINTMENT!!! They don't realize some of us are on a fixed income and have to scrimp and save some money in order to at least enjoy a pizza every now and then. Because, I sure as hell don't have the kind of money to throw away even if it's Little Caesars what I can only afford to buy...
Read moreIt never fails everytime I go there they always gotta give me old pizza or old crazy craft and try to pull me by heating it up another thing they always get wrong is that if you asked him to put extra cheese or extra sauce they still won't do it even if you want to pay for it extra I know a lot of these Little Caesars are independently oh I wish you ever owns this one on Falls Drive put it together I know the staff is very young and nobody understands customer service and you were but please somebody...
Read moreOrdered the Old World Fanceroni Pepperoni, supposed to have over "100 pepperonis" as it claims, decided to try it out, opened it up expecting to see it filled all the way to the crust as it claimed...counted less then 50, what a waste of money, when I could of just ordered a regular pepperoni pizza. Not impressed at all, false advertising and for the price, I expected to have it over filled with toppings like it said. Won't order this again that's for sure....they don't care about...
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