Super Mercado Monterrey — Local services in Dallas

A grocery store that, like most Mexican grocery stores, has music that seems a bit loud, not super loud but it does get a little annoying after a while being there. There's is plenty of groceries there but depending on the day there might be some boxes on the floor where employees are stocking them. The place isn't the cleanest. It's not a bad grocery store, it's just a bit loud, stuffy and a bit messy in some places. Inside the grocery store there is a little restaurant where they self Mexican food. If I could of give that little restaurant a 4 star, the food there is pretty good. Only issues I have with it is that depending on what food you get they tend to go overboard with the spicy food. Also eating there tends to be loud since you have a somewhat loud TV, the music from the grocery store, the registers, and (depending when you're there) the tortilla machine making noise all at...

Absolutely disgusting customer service and deli products. If I could have give zero stars, I would. I bought a pack of ham from here and 3 days later it was extremely moldy. I tired to go return it, granted I had lost my receipt, however the date on the sticker from the ham had not passed yet. So I thought they were going to at least, if not refund, exchange it. In addition to their horrible customer service, they did not want to return or exchange because they said I didn’t have the receipt. Even after I showed them that the expiration had not passed yet, they refused to exchange or refund. THIS IS A...

they have zero customer service skills, the cashiers are mute they don't greet the customers even if you say hi to their face, it happened 3 times already they could care less about customer service, asked a girl if the carried certain product and said she didn't understand, and she was Hispanic, the main thing is the lack of customer service on the cashiers, please train them and tell them how important customer service is, they seem to not care about...