Popeyes Louisiana Kitchen — Restaurant in Dallas

Based on the review history I can confidently say that I had a great experience ordering and consumption of the food. Mobile order on a Sunday at 11am, no wait time, once inside food was ready to be picked up at the counter. No other customers are inside at this hour. No greetings/communication exchanged from employees but overall the food was warm, consistent in quality and taste, you can't go wrong with the $6 big box. I rate the combo a solid 8 out of 10 (based on taste, consistency, temperature, and injestion (does it give heartburn and how well does the food go through the esophagus?).

Update: Make sure you go when it's not busy especially weekdays after 3pm. You will be waiting longer periods of time for your Incomplete order. My second visit was a bad. Employees aren't taking orders at the front counter. An over influx of customers waiting on food that should take more than a few minutes. I will think twice if I ever decide to drop in again. This location dropped the ball. The staff does not care. After reading all the real reviews of this location. I don't believe the actual owner or upper management actually takes our reviews seriously. If they did, it would reflect on the reviews...

I really enjoyed Popeyes chicken when I lived in NOLA. I was so glad when this location opened, after remodeling the old tacky Taco Bueno building because, it's so close to our house. Very convenient. Nice modern interior. We always go inside to place our orders to go. Unfortunately, for some reason, no matter how simple the order, the staff has gotten our orders wrong. The last 3 visits, something goes wrong! They put a thigh in place of a breast, and we paid for a breast. I hate thighs. Same order, we asked for and paid for 3 red beans and rice, and 1 mashed potatoes. We only got 2 red beans, and a mashed potato. Today I asked and paid for 2 legs and a breast...I only got 2 legs. I dont like paying for something and not getting what I paid for. It's not right. I just don't understand the level of carelessness. I/we want this place to succeed. Maybe it's time to retrain your employees. And the way your menu reads, it needs to be redesigned. ...

I would give 0 stars if it were possible. This place is the absolute worse Popeyes I’ve ever encountered. Customer service is below average and this establishment has hired anybody. You can’t get a 16 piece of chicken with only dark meat?! They only do mixed so for this people who do not eat white meat has to get wings and breast to go to waste?! You can order 10 classic and 6 spicy because majority of the chicken is for kids?! They don’t want to work and it makes sense since there was literally no line. That should have been a sign since every Popeyes we’ve ever went to has a long line. New establishment and needs to be closed down or new...