Record's Barbecue — Restaurant in Dallas

I recently decided to try Records Barbecue, drawn in by the promise of Texas-style barbecue. I ordered two rib plates, with sides of mac and cheese, and green beans, as well as smoked chicken with potato salad and, once again, green beans. However, my experience was far from satisfying, starting from the very beginning.

The exterior of the restaurant, old and outdated, did not set a positive tone, and it only got worse when I arrived at the drive-through. The menu was difficult to read from the car, causing unnecessary frustration before I even placed my order.

While the staff was generally friendly, the service was average at best. I spent five minutes waiting in the drive-through, which, although not an excessive amount of time, was a bit longer than I would have expected.

When the food came out, I was immediately unimpressed. The presentation was messy, with tomato-based barbecue sauce spilling into the potato salad, and green bean juice scattered everywhere.

But the real disappointment came from the main dishes. The ribs, which I had high hopes for, didn’t taste smoked at all. They were tough and tasted watered down, feeling as if they were more bone than meat. Similarly, the chicken also fell flat (same as the ribs).

To say I was disappointed would be an understatement. This was by far the worst barbecue I have ever had, and certainly the worst I’ve had in Texas.

In conclusion, I regretfully will not be returning to Records Barbecue. Despite the friendly staff, the combination of poor food quality, average service, and an outdated exterior made for a thoroughly disappointing experience. I would recommend others to look elsewhere for their barbecue cravings. If I wasn’t in a rush I would have asked...

It smells good when you walk in, you know you're about to get a good plate of food however... Before I got my food a lady's cup of koolaid spilled cause someone bumped the table and it was just about a fourth of the cup. She cleaned the mess with the help of the other person who spilled it and then she asked the woman behind the register if she would mind refilling what was spilled (the table was visibly wobbly). The woman straight up said no and told her it would be $2.71 for another full cup. She stated that she wasn't able to drop it off because of some rule... Sounded like b.s. honestly. It ended up with the lady who bumped the wobbly table buying the other lady a full cup to replace what she spilled. That's foul that the employee wouldn't replace such a small amount...... Seriously. Its KOOLAID and super cheap. I had ordered the medium spicy brisket and when I got it, it's not hot. At all. Not even a little. They serve ranch style beans instead of baked beans which is weird but okay.. I would of liked a heads up on that - but that's cool. The banana pudding was disappointing as it was warm. Yuck. The strawberry cakes frosting melted clean off the cake so another disappointment. My husband didnt care for anything on his plate aside from the brisket, he had the banana pudding and barely ate two bites and that's his favorite dessert. Overall I am hoping I just happened to visit on an off day because my mother in law says they're usually great and friendly. Well maybe next time we are in town we will give them...

My Husband ate here years ago so we were in the area and thought we'd stop by Iam 8months prego n was craving bbq my hubby got the large rib plate n I got the baked potato with the works I asked the lady taking our order if they had potato salad without onions because I don't like onions at all she said that none of their potato salad had onions so I also got a side of potato salad and beans we got our food and it was horrible absolute trash 33$ wasted on sum disgusting bbq the potato salad was filled with onions the koolaid seemed 2 have a pound of sugar in a 32oz cup the bbq sauce that doesn't come with the meal that we paid $1.08 xtra 4 didn't taste like bbq sauce at all it was like warmed up hot sauce water gross the beans are ranch style beans straight out of the can warmed up I will not go back or recommend anyone eat here...well had 2 come back and edit this review and let everyone know that the food made me extremely sick now ughhh could just be me being pregnant and my Lil one not liking the food or it could be the fact that the food was gross and seemed kinda old smh either way I feel really crappy and threw everything up I will never ever ever eat there again you couldn't pay me 2 and this place actually most likely ruined my taste 4 any bbq 4 a long...