Heroes Lounge — Restaurant in Dallas

I was here on a Saturday night with a party 🕺🏾🕺🏾🎶 of 8 . Service was a 5/5 . Waitress was friendly and attentive. You also had a hostess that walked the floor to help with customer service and satisfaction. Atmosphere : definitely 💯 has a Jamaican vibe with a mixture of DJ and live music 🎶 Both the DJ & Band was a 5/5. Food : I ordered the vegetarian brown stew tofu dish the overall taste was an 4/5 the presentation was an 5/5 , they give you plenty of food. Side dish of plantains was perfectly balanced 5/5. My husband ordered the Veggie patty , wait time was over 30 min just to be told they were out of pineapples 🍍 😔 that was the main topping for the veg burger 🍔 patty . Overall he didn’t like the taste of the veg patty as it was soft in texture and lacked the overall carribean flavor. The rest of the party ordered meat dishes such as jerk wings , Rasta pasta , and thoroughly enjoyed their dishes each one gave a 4/5 to 5/5. Dress code : casual - casual - jeans 👖 - polo 👕 👚 - t shirts- or grown & sexy - basically whatever you choose. Hookah section outside. Parking 🅿️: get there early ! Parking lot is spacious but fills up quickly. They also TOW at nearby businesses so be careful on where you park. Cover fee : 💰💰 free B4 9pm 🕘. Reservations: made online and was well accommodated at 7pm upon our arrival. Staff : friendly Drinks : $1.00 well shots - plenty of Jamaican drinks $10-15 - drinks are strong 💪🏾 😂 overall taste was average lacked...

I understand that most places with good food are hole in the wall restaurants. I personally wanted to try Jamaican food for the longest and drove 30 minutes to this place. When we got in the music was so loud you could not hear which is fine and understandable that it is a DJ music club but it was 3 o'clock in the afternoon. The hostesses took forever to seat us and there was no one in the restaurant. The food that we ordered took forever to come out and when it finally got to the table it was cold.... after tasting some of the food I let the waitress know that I was not satisfied with the meal and to take it back. She agrees that the chicken is old and brings out more for my guest i was with then proceeds to tell me that because I taste the food I have to pay for percentage of it although it was cold and the jerk chicken was dry and old and most of all BLAND. I got the sampler platter and was forced to speak to the manager and she told me that basically I needed to pay for half of it. In order to not escalate the situation I went a head and paid for half of the food although I only ate a couple bites to taste. I will never go back to this to this establishment. On top of all of this the bathroom was probably the most disgusting bathroom I've been in in a restaurant AND flies because they keep the door open. This apparently is a Dallas staple but I would recommend going somewhere else...

I chose this restaurant after reading the many great reviews and I will assume that perhaps I came here on a bad day. Because the food was not tasty at all. I came here with my siblings for a girls dinner and I will honestly say that we did not like our meals. I ordered the oxtail meal and was so incredibly disappointed. The oxtail stew was tasteless and oddly slippery. The rice and peas were tasteless and slippery as well. I tried my siblings meals and was disappointed as well. I kindly let the server know and she asked for permission to let me get another meal since I had barely ate my food. I chose to replace my meal with the jerk chicken meal which was tasteless and dry. I left the restaurant extremely dissatisfied as I had spent over $50 on meals that we did not like at all. I am a food connoisseur who loves trying different ethnic foods so I had high hopes for this Caribbean restaurant. I am also West African so I expected the food from my fellow Caribbean family to be actually seasoned, not bland. Presentation was good, as the food looked delicious so much to the point where I had posted a picture of it on my food blog. But once I had tasted it, I had to delete the picture. I do not want to mislead my viewers. I was there at nighttime so they had karaoke and music which was a bit too loud. I conclude the good ratings are for the music and drinks, not...