Dunkin' — Restaurant in Danvers

Go to dunks every weekend around beverly and danvers. We gave up on other dunks in the area but they are a constant disappointment. So we settled on this one because the staff used to be super nice and helpful. Went there today after ordering through the mobile app and got a breakfast sandwich a bagel with cream cheese and two lg coffees with an extra turbo shot. Not only did the coffees look like JUST MILK but they "forgot" the rest of our order saying it sorry lots of mobile orders. . Mind you there was an empty parking lot. They just stared at us. I am so sick of dunkins lately and I realize the world is short staffed but CMON. Every dunks in the area SUCKS and is super rude. EVERY. SINGLE. ONE. We are extremely easy going people with lots of patience but I literally cannot with the staff and the quality. If i wanted to get just milk I would go to a GROCERY STORE. very very...

I went here for about 3 straight weeks for my breakfast. I got a egg&cheese on English muffin every day for 3 weeks and every single time I got one they would burn the muffins without ever failing. I'm not sure how difficult it is to simply take it out when it's done but when I order food I expect to get the full quality of that food not a half burnt sandwich. The staff are friendly to a degree but they also seem to have a problem making decent food so I had to stop going to them and switch it up to a different different place that knows how to not burn the food I order. Please keep this in mind if you are thinking about getting anything to eat from this place as they definitely seem to need some retraining on how to make a...

By far the worst Dunkin donuts I've been to. Save your money and go the extra two miles to the next one. For a week they'veade the coffee wrong. The sausage, egg, and cheese croissant I bought the other day was still cold in the middle. The people behind the counter can't speak English and are very pompous about it. I was told that it doesn't matter if they speak English and to get used to it in this country by a regular that followed me out the door after I stated that I couldn't understand the woman behind the counter and then said that I should die, someone should shoot me, and I should be killed. Don't go here, it's not worth the headache. The afternoon crew seem to be a little better, but they still don't speak...