Burger King — Restaurant in Danville

This was one of the best experiences I have ever had while taking a break to have lunch. I entered the Burger King at 1282 South Boston Road Danville, Virginia and it was very clean. As I walked up to the order my food I was greeted by Stephanie at the register. She was very pleasant, professional and courteous during my request, giving me her full attention. After receiving my meal I continued to watch Stephanie’s interactions with others who came inside. Her customer service was exceptional with each person. I also observed her work ethic as she managed the register and helped out preparing food. She continuously stayed busy making each experience great for each person she was serving and also working with. It’s great when you get a hot burger, but when you get great service with a smile that makes it an even better experience. Don’t stop what your doing Stephanie, because your doing it...

Went inside to order no one in line before me had 8 employees in the back including the manager and I was never even acknowledged, the manager came up to the front never said anything got 2 cookies from the case without any gloves on and no hair net placed it in a bag and walked away. To see me standing patiently waiting to order after 15 minutes and look me eye to eye and not one word, not even I'll be right there please just give me a minute. No employees were wearing gloves or hairnets. I'm not going to give her name but she is not management material and it shows up with the entire team she is supposed to...

I waited 5 minutes for someone to take my order. I eventually ordered and got a milkshake that I ordered. It came half filled and not blended. I told a worker about it she rolled her eyes and made it again. It still was not blended but I didn't bother anymore. 10 minutes later I get my food and of course it was wrong. I tell the worker about it and she is mad again and I don't get the correct order for 15 minutes. Also no toilet paper in bathrooms. And another customer asked for toilet paper and the employee made the customer put the toilet paper in. Probably the worst fast food experience...