If I could give this location 0 stars I freaking would . , it saddens me to come to you with this feedback. I have been a frequent loyal customer of domino’s for years of all different locations . But tonight with this particular experience I had at the 150 S Darby pa 19023 location I will not be recommending or returning to any of the domino’s locations. At 9:17 pm Last might me and my family placed a order the associate who answered the phone informed us it would be a 2 hour wait for delivery . Well the third order rolled around and we did a a follow up call with them . The same assoicate picked up with a contempt tone of voice . I said yes this is the household of the order for the two pizzas and alferndo bowl . The man told me he had placed the wrong address down for my order he said it never left the store it was going to be a longer wait . I hung up and consulted my family we called back the assoicate answered with the same contempt in his voice my partner told him. We never longer wanted the order and wanted a refund he snickered and said cool and hung up on him . This kind of behavior is unprofessional , unethical , dishonest and unexpectable . This behavior brings down a business . We will be contacting our bank to confirm the refund was made if not further actions will be taken. After this I went online and read the google reviews they have low ratings for their delivery , dishonesty and customer service skills. When youths run a business it always goes down to the gutter. I have already...
Read moreI placed an order on 9/5 at 4:16pm online. After about an hour an twenty minutes I called the store to find out the status ( that tracker stated the order was out for delivery) when I called a young girl answered the phone with a nasty attitude. She told me there was only 1 driver & he was out with the order. Another half n hour passed & my mother called to find out the status. She was told the driver is on his way & should be there in a few minutes. After waiting another 10 minutes she called to be told the driver rang the bell & no one answered. So if a person doesn’t answer the door do you not knock maybe the bell was broken (even though it’s not). So of course my mother asked could she place an order they told her it could take up to 2 hours to be delivered! Why dies an order take 2 hours when we’ve already been waiting 2 hours! He processed to tell her if she comes tomorrow she can receive a free pizza for her time! If I could give this store negative zeros I would. I’ll be contacting...
Read moreDon't even think of going here, I'm angry I have to even give it one star. We are giving feedback to the company as well. It was awful. We put an order in through the app for Carry Out! We drove the 15 minutes there and sat in our car for another 10 and the tacker indicated it wasn't even if the oven yet. So we checked in on the tracker stating we were 'here', then a few minutes later it indicated it was in the oven. Then it said it was ready. So we went into the store to pick it up, only to find out it was never even made yet!!! 3 employees standing around doing nothing, on their phones, staring outhout the door and complaining that they have to work the rain. Oh my God. So they FINALLY made our whole two pizzas because we were standing in front of them. Our total time waiting was an hour. Horrible experience. Don't give em your hard earned money because they certainly don't want to...
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