La Plaza Mexicana — Restaurant in Dardanelle

I usually order to go but chose to dine in with my 2yr old. After 30 mins and watching 10+ customers recieve their food I approached the window. They assured me my food was on the way. Ten minutes later I was asked what my order was because it was tossed to the side and my ticket was lost. I finally recieved my order which had good portions but I was ready to leave by this time. I got in line and twice the young man at the window skipped me to speak to the gentlemen behind me. I understand some cultures put the man first but in customer service is the customer. I approached the register and paid for my meal. I kindly told the cashiers I was upset with my experience. The middle aged woman with dyed blondish hair responded with " Many people call in try that". I have worked in customer service before and didn't make a deal over my bad experience. Truly I understand people call in but I watched more than half including a 6 man crew place their orders at window. I was disappointed in her response and hope she gets some customer service skills in the future. I will not...

Came here for the first time today; I hadn't known it was a restaurant. They are also a store so they have various products and food to shop for in general... They have food and lots of drinks to choose from. I came here primarily to try Pupusas for the first time, but I also ordered three steak tacos along with it. The food tastes great!! I got the pork and cheese Pupusas and got the cabbage with it, they give you sauces to use also... My only downfall was people who came in after me got their food first, it took over 20 minutes. It was fresh though and idk how long it takes to cook so now that the food is eaten I'm tamed... I think if I got my food before the person who had come after me it would have been as expected... That's why it lost...

Stopped in here today after a failed eating experience in russellevile. Needed some garlic and Mexican grocery stores actually have the best garlic. While getting garlic I see the special today is chili relleno. I order 2 togo. To my suprise they are cooked in the whipped egg batter. (The best way) most other places use a flour batter. And they aren't good that way.. These chili rellenos had great flavor and the cheese was delicious, and their green salsa was outta this world good!! Wish they bottled and sold that salsa. I'm coming thru again in 6 weeks and I know where I'm eating lunch!!...