Iām giving one star because my first experience was great, my second experience was not the same. I showed up during a decent rush. While in the left lane I noticed cars that had pulled up after me placing my order, getting their coffees and leaving. As I finally pull up to pay, they proceeded to hand me a āfrozen coffeeā that I watched had been sitting outside in 90+ degrees for about 7 orders that pulled up after me in the opposite lane. Once I see how melted the drink is, I said Iād like to respectfully decline the drink. The girl who brings drinks out insists on remaking it. The cashier takes my cash payment during the time of the āremakeā. Upon returning, I noticed she gave me back the same exact melted drink. Instead of demanding my money back and causing a scene I choose to just never come back. I donāt know if you train your employees to sell whatās made regardless of the quality, but it was beyond ridiculous. The gesture to remake it and hand me the same drink in return was a major disappointment, then to tell me to enjoy the rest of my day after is diabolical considering you knew what you just did. Either way. That was my experience today. I left with no receipt, a melted frozen coffee, and almost no straw if I hadnāt asked for one myself. The cashier was beyond embarrassed and...
Ā Ā Ā Read moreWe went and ordered a large cinnamon roll coffee and a large key lime pie energy. They only charged my card for partial amount of the full bill, and then came back to say I owed more, which is wild, why not charge me all at once? After I paid the remaining amount in cash, they gave us our drinks. The cinnamon roll coffee definitely was not correct, didnāt even taste like cinnamon. We left and came back to ask them to remake the cinnamon roll, and I noticed there was a BUG in my key lime pie energy. I told them about it and they eventually remade both drinks, and credited...
Ā Ā Ā Read moreIāve been to A LOT of 7 brews all over the country as itās our families fav coffee/energy stop, & this was by far our worst experience. Employees werenāt exactly polite or welcoming, which we couldāve ignored on its own. But we waited way too long for our drinks & watched them melt in the sun because the employees were taking selfies with the dog in the car ahead of us & forgot to make said cars drinks while doing so. Id hate to see this location during an actual rush. Very disorganized &...
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