We ordered a peperoni pizza, wings and a Caesar salad using via their website last night. Our order when through at 4:55pm, with an official order time of 5pm since they don't open until 5pm. The online system did not provide an estimate for delivery, so after an hour, and calling multiple times with no answer, I started worrying they were closed due to COVID. Our condo was only 1.5 miles away so we jumped in the car and drove to Corleone's. At this point it was 6:55, two hours after we ordered. I walked in to inquire about my order and I mentioned it was for delivery. The man, in a condescending tone, said if you ordered for delivery, why are you here? I was fuming. I said I ordered 2 hours ago and he said delivery is 1.5 hours. I was not aware of this, but whatever, we were past that timeframe anyway. I told him my name and gave my address and it became clear he did not have my order. I let him know I ordered online and the man said, did you get a confirmation email. I said yes, I got two emails. One email said an order was submitted and another said it was confirmed. He finally said, well if I don't have an order ticket, it's our fault (DUH!). A woman opened a laptop and immediately found my ticket and gave it to the man in the kitchen. He said I will make it next. I asked how long will that take. He responded with, I said I will make it next. I asked again. I said I don't know how long your oven takes to cook a pizza. He replied 20 minutes. At no point did anyone apologize or act like they felt bad or cared that we waited 2 hours and 20 minutes for our order.

A nice girl called me when it was done, about 20 minutes later, and was waiting on the sidewalk with my order. I assume she did that so I didn't have to interact with the a-hole inside making the pizzas. I asked her if I can remove the tip I left (for delivery) since it wasn't delivered. I crossed it out so hopefully they really do remove it. It would have been nice to get a discount on our order, or an apology for that matter, but neither happened. I have never had someone be so rude to me (for no reason) and I don't know how they stay in business treating people that way. We will never go back or recommend this place to anyone.