Arby's — Restaurant in De Pere

okay in the last two weeks I have stopped at this Arby's in De Pere twice and both times it seems like the staff was in turmoil either arguing with each other or not knowing whose job was what. today I waited for my order it seems like forever had two orders bypass my order waiting on a half pound beef and cheddar. I ordered a half pound beef and cheddar and got a big roast beef sandwich no cheddar, again like I said the staff was arguing amongst themselves and I'm guessing that's why my order got messed up so I don't recommend going to this place until the management has taken care of the issue...

The staff is really what has me coming back to this specific location. It has an amazing set of people, they are wonderful and so sweet and always working hard! They treat their customers like royalty! The employees here are just so darn nice and great! The young man Josh that placed our order, which was for 12 of us, I would like to say, Thank you! He was so patient and kind, and made our stressful day at work turn into a great day. I know how hard it can get sometimes dealing with customers, but let me tell ya, you and the other staff are the best!!! Amazing teamwork and amazing...

Stopped in while traveling for work today and ordered my food to dine in. It was pretty busy at the time and after about 10 minutes I realized my name wasn't called to pick up my order. When I went to the counter the manager immediately aplogized as well as the young lady taking orders. They were able to have my order prepared immediately and offered me coupons for a free visit. Ladies, I just wanted to say thank you for your prompt resolution and for jumping so quickly to solve the problem. I wasn't mad...just hungry and I know mistakes happen. We're only human after...