Melt n Dip — Restaurant in Dearborn Heights

From the moment I walked into this charming ice cream shop, I knew I was in for a treat. The ambiance was inviting, with a sweet aroma that promised delightful flavors. However, what truly set this experience apart was the exceptional service.

The staff greeted me with genuine smiles, ready to offer recommendations. When I seemed indecisive, one of the team members offered me samples of their newest flavors, each more delicious than the last. Their knowledge about the ingredients and the passion for their craft was evident, making it not just a purchase but a delightful learning experience.

But what truly went above and beyond was when a small child dropped their ice cream cone. Without skipping a beat, a staff member comforted the child and provided a new cone, free of charge, with a gentle reminder that accidents happen and it's okay. This act of kindness brought smiles not just to the child's face but to everyone witnessing it, creating a warm, family-friendly atmosphere.

Furthermore, they took the time to engage with customers, asking about their day and making everyone feel like part of the community. It was clear that customer satisfaction was their top priority, and they succeeded immensely.

I left the shop not only with delicious ice cream but with the feeling of having been genuinely cared for. This ice cream shop goes above and beyond to ensure their customers are satisfied, making it a must-visit for anyone looking for exceptional service and irresistible treats. Highly recommended!

Hady...

Wow!!! What an experience! This place isn't just a dessert destination ; it's a joyful symphony of dessert and coffee. The moment I walked in, my sweet tooth practically threw a party. The inviting atmosphere made it the perfect spot for a late-night coffee or in my case a hot chocolate and a treat to satisfy those persistent dessert cravings.

The food at Melt N Dip? Absolutely delicious! Each treat was bursting with flavor and made with fresh ingredients. The presentations were so impressive that I almost felt bad digging in... almost. Every dish was beautifully arranged, showcasing the preparers impeccable attention to detail. It might sound silly, but you could truly taste the joy, love, and pride that went into preparing the food.

From decadent chocolate creations to creamy cheesecakes, it was like a dessert lover's dream come true.

If you're looking for a nice place to unwind, indulge in some delicious desserts, and have a late-night coffee, I highly recommend checking out Melt N Dip. Trust me, you won't be disappointed! Your taste buds will be satisfied, and your heart will be full. Your dentist might enjoy your frequent visits. 😉 Balance. Indulge in sweets. Just see become BFF’s with your dentist. It’s...

I rarely "negatively" comment unless it is deserved to be noticed and I hope this review will make sense to the owner in order to improve. I visit this place almost biweekly but it is deteriorating as time passes. The service in this place is bad and is below average compared to other places. Staff work here as if it is a duty to excute and they make you feel like you are begging to get food; maybe not all of them but the most. Regarding food, they still have some items in good taste and some are getting worse; the black coffee they brought was literally burnt and microwaved with very bad taste. The dish they brought for my crepe was shelved from one side, it looked ugly and as a business facility: this dish will cost you 3 dollars at max to replace but showing it to customers costs a lot; it is not worth it and I am attaching a picture of this plate. Overall, food is 3 stars, service ZERO Star,...