Subway — Restaurant in Decatur

Made an order for 3 unaltered meatball subs. After a while the order canceled without reason. Said to call store for details. Tried to for nearly 30 min but no one picked up. Would like to know why at least. If it was tip would have increased it. If it was time frame related being told that would be nice. Never had this happen before. Made a new order with a different store. Will NEVER go here or order from this store again if this is how customers are treated. Subway app however wont let me order delivery from any other store so used doordash which is usually more expensive than the app. Now I know doordash price hike is worth it as long as I pick the store. If I could rate in the...

Horrible customer service , my 13 year old son was visiting for the 1st time and asking what kind of cheese. The lady pointed and that sticker that was in the corner of case and hard to read. I told her is was hard to read. Instead of telling him what kind of cheese they have she just pointed at the sign that we couldn't read the 1st time. I asked her to please not be rude because we couldn't read it or we would leave she said please do. We definitely will...

I ordered a steak and cheese and while I was waiting the cashier was ringing someone up. I noticed he still had his gloves on. He came to finish my sandwich and I asked him to put on some clean gloves. He got mad and asked why. I told him he just handled the cash register, money. He denied handing any money but he still operated the register and other things with his gloves on. He got mad and was rude...