Gianni Fig's Ristorante — Restaurant in Deerfield

A serious mistake was made with our meals even after we clearly stated our allergies. Overall, the atmosphere was good. Unfortunately, they do not take food allergies seriously. I came here with some friends for my birthday. I made reservations in advance, and they were accommodating and flexible. Everyone ordered their drinks, appetizers, and meals. I had verified that they could accommodate gluten allergies, to which the waitress confirmed they have GF pasta. I was very excited and placed my order of GF pasta special. The waitress specifically asked me, "Is this a preference or an allergy?" I specified that it is an allergy. Then our meals started to come out and everyone enjoyed it. I was blown away at how incredible my GF pasta special tasted and mentioned to everyone at the table how this is the greatest GF pasta dish I've had in such a long time. This should've been a red flag, but I thought nothing of it since they made sure to take note of my allergy. After we had finished our meals, we took some pictures and had a good time. Suddenly, I started to feel very uncomfortable and experienced stabbing abdominal pains. Since we were more than an hour away from home and still had other birthday plans the rest of the night, I really wish someone at the restaurant took just an extra moment to double check that my meal truly was safe for me to consume before serving it to me. It ruined the rest of my birthday. I understand mistakes happen, but allergies should absolutely not be ignored. It should be taken a lot more seriously, especially if the menu specified GF options. I shouldn't have had to experience something like this, especially on...

I would like to rate this place a solid 4.5, but of course Google doesn't allow that. Everything here is quite good, and if there were a star rating for value it would get 5+ stars. First off, I'd like to extend a hearty compliment to the staff. When we visited, the place was as busy as it could get. The waitstaff were obviously highly stressed, but at the table, nothing but composed and extremely helpful (thanks Sarah!) The atmosphere is interesting. Cozy might be a good description, but cramped would also work. That said, they do a hell of a job in a space that feels like it used to be an old-world hardware store. It can get quite loud and difficult to talk to your dining companions. The food did not disappoint. Though many people talked the menu up which may have unfairly inflated our expectations. For the price, I would say the place is straight-up gourmet. But compared to some of the local "classy" joints, the food came up a little short. Don't misconstrue that to mean in any way that any part of any course was sub-par or unappetizing. Simply bottom of the top-tier, which is still a very respectable place to be. The takeaway is that Gianni Fig's is a solid choice for a classy meal at an affordable price (boy does that sound like a...

Made reservations for 545. Arrived early at 5:30. Staff Argued that we had made a reservation for two people I had called 15 minutes prior. I made a reservation for four finally said oh right you’re right here sat us at a table for eight. Service was extremely slow, took us an hour and 20 minutes to receive our meal. We had no bread delivered when everyone around us did we did not complain initially, but when we noticed that the table that came in 15 minutes after us received their full meal and our waiter said oh the kitchen is behind. We realize that he probably never put our order in, our food was OK. It was good I’m not gonna complain about that we asked to speak with the manager we were told the manager was actually the cook, and could not be bothered to come out and see us because he was too busy cooking and serving other customers sorry not a good review from us and we really aren’t high maintenance people That was ridiculous. They didn’t comp us anything they charged us the full price on our entire menu which was for a table of four they should’ve tried to offer some thing they should’ve tried to talk to us. I don’t know people food was OK. It wasn’t amazing would not ever go again and would not recommend...