Food was fine. Service was horrible. I was the only white person in there and they were rude to me for no reason. This is the only McDonald's in Del Rio so I came back a few times. My order isn't that complicated. All I specifically asked was for no bun because I can't have Gluten. They seemed to not like having to do that. Everytime I went in there the cashier guy was rather unpleasant and sighed when I said my order. I was nothing but nice. The last time I went in there I used their kiosk. Ordered and paid but didn't get a receipt. So I went to the cashier and they got their manager I'm assuming he was and they checked on their computer and said I didn't order anything. This is when I finally snapped and said I ordered on that kiosk and paid with my debit card. Again they said I didn't order anything. So I pulled up my account transaction information on my phone to show them that I infact paid. Before I could show him he finally said ok I got it then walked away without so much as an apology. This particular...
Read moreHate how this McDonald’s went downhill. Every time I go this McDonald’s it is disgusting. Floors are dirty, restrooms are filled with piss or poop (including floors), the playplace is nasty like didn’t they make it open so it can be easy for the workers to get in and clean it? They let the kids run around without socks or grown kids play in the playplace, also there’s so many flies! We have to keep shooing them away. The food always gives us stomach problems and the reason we keep going is because we think it’s going to get better and it doesn’t. The owner is always there and doesn’t do anything about cleanliness or letting staff know someone needs to be done. McDonald’s used to be the place to be for kids and now we get disgusted just by...
Read moreThis place is always full, long lines( now more so since walmart mcds closed) , they have two speakers but only use one to take orders most of the time I go there which is couple times a week( kids are scary addicted to nuggets) ice-cream machine is like a gacha you never know if you get lucky and it's working . Food is carelessly made sometimes, ordered the family pack for kiddos, mayo was all outside the burger , the lettuce seemed to have fought with the chicken patty and left it for the outside box . But you get what you pay for, brand, not as well advertised but sonic lately has really flavorful burgers . Well if they improved food handling, speed of service , and customer service they will get...
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