Mazatlan Restaurant — Restaurant in Delafield

I know this sounds petty, but it is worth mentioning. Over the years, we have eaten there many times and always have had a nice experience. However, we stopped there yesterday for lunch, and it wasn't a pleasant experience. As we sat down, a gut came over to ask us if we wanted some chips and salsa. We said yes, and he brought over chips and salsa with a VERY SMALL TEA CUP SIZE of guacamole. The food was good like usual and I left a 30% tip. After I paid, we got to leave, and the guy came up to say that we forgot to pay for the guacamole. I said, "You are charging us for that little cup of guacamole ?" It was so small that you maybe could get a few chip worth. It was in a cup that was in a tea cup size cup. My partner is from Peru and she told them that she couldn't believe that they were charging us and also that we didn't order it. He didn't care. I asked for the manager and he said sorry you will have to pay for it.. which was $ 8.00. Once again, I know it sounds petty. But after over $50, you think they would make it right. Nope ! Reminded me of the scams when I was traveling in South America. So, I paid the $8.00 for that little guacamole. But I also crossed off my $12 tip.. unfortunately, I no longer can patronize a business that acts that way.. once again, I realize it is a small petty thing. But it is worth...

This place was pretty much a joke when you can find so many good Mexican restaurants in the 5 county area. Starts out with the waiter chomping on his gum with his mouth so open the flies around the sub par food could have flown in it. Then one of the young ones ordered Nacho's with chicken an she was served some tortilla chips with a little bit of white cheese. No chicken, no tomatoes, no anything else. After 10 minutes from being served we had to flag down a bus person to get our gum chomping waiter back. When we asked for the chicken that we ordered we also asked for some lettuces and salsa. It came back with a little bit of chicken and nothing else. Had to ask again for the lettuces and salsa. And DO NOT make the mistake of ordering the Margarita on special. It is made in a batch and is watered down junk. I wasn't going to rain on the party but the other family we where with said this used to be a pretty good and recently the last times they've come here it's worst and worst and we all agreed that this place is a Joke! Oh ya, had to track down the waiter again just to pay our inflated bill. DON'T WASTE...

Came in a little after 8pm (they close at 9pm). Ordered the two choice "You pick" and got the Chimichanga and Taco.

Soda was good Salsa was good Rice and Beans were good.

Chimichanga was 1-star. The tortilla shell lacked any 'crunch' whatsoever. The ground beef lacked any flavor.

Taco was 1-star. Tortilla shell had a stale crunch. Not crispy, not soggy. Again, ground beef lacked any spice or flavor. At least Taco Bell's meat has some flavor.

Food was delivered to my table incredibly quickly. I guess there must not have been a backup at the microwave. (Maybe they don't use a microwave, but the meal wasn't much better than I could have gotten for a quarter of the price if I went to the frozen isle at Pick N' Save.)

Server was conscientious and stopped by my table prior to taking my order. After the food was delivered, I never saw her again until I walked up to the cash register to pay.

Very...