I went to the Starbucks in Delano and had one of the worst experiences ever. I was literally the second person in line, but the workers kept coming out saying “I’ll take your order in one moment,” then disappearing. This happened more than once — they would come back after 10 minutes just to say the same thing again, then leave us standing there with no explanation.
When they finally decided to take our order, they told us that one drink was going to take 40 to 50 minutes. That’s ridiculous, especially since the store wasn’t even that busy. The whole experience felt super unprofessional and disrespectful to the customers. Definitely not what I expect from...
Read moreI came all the way from Fresno for clinicals in Delano just needed a place to catch up on studying and this Starbucks was perfect. It is so nice from the inside to the outside. The employees there are amazing they are a little nervous maybe because they are new. I really wish I could get the employee's name to write a review about her being so nice and sweet but when I'm telling you this is the best service I've had in a Starbucks, I mean it they care about your drink and ask if you are doing okay and would like anything else like some water. I would 100% give this...
Read moreUsually Starbucks isn’t my coffee place, but today it happened to be. Ray was very, very helpful and went into detail to explain the meaning of “blunt” as an supplement to my drink order. He went the extra mile to ask me to taste my coffee drink before leaving! He wanted to be sure I enjoyed it before leaving! Such good customer service! He was very positive and courteous! A colleague ( didn’t get his name) was also helpful and knowledgeable about the flavor additions! They both were a breath...
Read more