Hunan Chop Suey — Restaurant in Dellwood

I’ve been eating here for a while, but I have to stop now that there are new people working the front counter. They are so rude and suck at their jobs. My food is never ready when I get there anymore and I always order at least 20 minutes before picking it up. Last time I came, my food was just sitting under the lamp the entire time. I was waiting so long because the guys at the counter forgot to bag it. Today was the final straw. The guy kept telling me I needed to confirm my order before he could give me my food. He said I needed to press a confirm button. I showed him my screen as there was no confirm button to press, only a receipt. He made it seem like I was trying to scam the store. He finally said I needed to let the delivery driver pick up my order. I told him I ordered for pickup not delivery. He looked at his screen again and compared my order number to his screen (verified every single letter) and realized his mistake. He handed me my food and didn't say a word to me or look at me. He didn't apologize for treating me like some criminal. I won't be ordering from here again. My food was cold by the time I got home to eat it because they prolonged the...

DO NOT EAT HERE! Me and my guy have eaten here many times prior and spent a lot of money because the food was good. On today, we spent close to $50, but most of the food was disgusting, and the staff & owner was extremely rude & unprofessional. The bad parts of the order included a whole order & half order of ham fried rice, and 2 orders of chicken wings. The rice was really nasty & the wings weren't fresh. They were extremely dry, dark, and overcooked (pic attached).

We called & spoke with either the manager or owner. She first asked what was wrong, but when trying to tell her, she cut me off & told me something must be wrong with my body & then hung up on me! WHAT?! I called back & spoke with the owner, but when trying to tell her about the food, she started screaming at me about taking up time on the phone from other customers! WHAT?! I told her that I'm a paying customer too. But she kept putting me on hold without notice & mad I was still on the phone. She did this several times to get me off the phone. So now they lost a longtime...

So 1st time here, walked in got serviced quick, the problem and attitude I got was when it was time to order. No kind of greeting, no hello he just standing there looking at me. Once my order was placed he handed me my receipt once again no thank you he just walks off. He goes to the back and says something to the older lady and she comes up just staring me in my face talking in her language. Once my order number is called he just sits my food on the counter and walks off. Here I am spending my money keeping they company in business in our neighborhood and can't even get an hello and thank you, besides the bad customer service the food is trash. Got an house special noodle with light onions it taste like chicken noodle soup, nothing special the shrimp was very rubbery. Also got an fried rice with chicken and beef nothing special again rice was dry. Will not be visiting this...