We came tonight for the 1st time. We're from NY, it would remind you of an old school Chinese restaurant inside. We're seated immediately, kinda rushed, but it was fine. Once the waitress came over, she was very nice, very accommodating to us, since we also had our 1 year old grandson with us. Took our drink, dinner order etc. Soup arrived immediately piping hot and brought my grandson veg noodles. Which he loved. The wonton soup was delicious. Ordered a combo diner. We both did. So much food, it's was really good!! Think old school Chinese restaurant. Man behind me was having ribs said they're great!! Good to know. I had chicken chowmein which i love and it didn't disappoint. My husband pepper steak. Said steak was lil tough. But everything else on our plates, rice, egg rolls were delicious. This is the part that was so upsetting to me. While seating there, people watching, a couple came in and sat down. No more then 10 min went by and they're announcing to the restaurant no one had come over to them, they were leaving. Only to be met at the door by the hostess reseated them and called the staff over to them. They were eating in minutes. Another man berated his waitress because he asked her for a tooth pick. She told him, they're on your way out. If I ask you to get me a tooth pick you get it for me. Don't tell me I have to go get it myself!! I was floored. Who was this person!! Now the restaurant is filled with all senior citizens. My husband and I on the cusp, We Would never treat anyone of the waitresses waiters at the establishment the way some of these people were talking to them. Get me more chips. There's not enough sauce. I was floored how this staff was treated. They were all very busy and trying to accommodate there customers. People if you can't respect the staff in a restaurant, your not entitled, then don't go out!! Order and pick it up because I doubt anyone of them has food...
Read moreI loved my visit to Hunan Gardens Chinese Restaurant located in the BocaRay Plaza. My friend suggested an early bird dinner and I am always excited to see what she likes. Hunan Gardens is a family owned restaurant that has been in business for over 30 years. The classic Chinese restaurant decor is very elegant and the restaurant is impeccably clean. When I saw that the customers were skewing elderly I knew I was in for a treat because they always know the best places to eat.
The early bird menu has a page full of meals that included an appetizer, soup, rice, main dish, and ice cream for dessert. You can also order off the main menu. We started with the delicious fried noodles that were brought to the table. This is something I frequently throw away with my take out Chinese food but here the large fried noodles are something to be savored with the mustard and duck dipping sauces. The pipping hot wonton soup that was served was swimming with two flavorful pork filled dumplings. For my main dish I had the delicious Happy Bird ($19.99), a dish made with crisp vegetables, beef, chicken, shrimp, and scallops. I paid the upcharge for the fried rice and was pleased with the amount of pork in it. Our meal also included a pot of tea which I enjoyed with my meal. Dinner ended on a sweet note with a dish of pistachio ice cream but if you are so inclined Lily's Handmade Ice Cream is in the same plaza.
I was the envy of the teachers lounge when I whipped out my leftovers for lunch the next day. This restaurant easily stands with the best of the Chinese restaurants of...
Read moreDo yourself a favor and don't EVER eat here. Their sub-par food is way over priced, probably twice the amount of other comparable Chinese restaurants. It's run by a husband and wife team, and the wife is extremely rude, arrogant and miserable. I noticed a distinct pattern after reading some of their other reviews on Yelp - this woman has continually ruined the customer experience at their establishment.
We recently ordered a $50 meal, which I had to pick up because they were "too busy" to deliver. After arriving home with the food we realized the meals were completely different then what I had ordered. I called back and the wife answered (she had taken my order over the phone just 30 minutes prior). She told me that I was wrong, and that I had indeed ordered what they gave me. She screamed at and insulted me, and told me that she doesn't have time for me because she had other more important orders to take care of.
All I had asked was for her to either reimburse me for the wrong orders, or to make the correct orders and I would drive back again to pick them up. She said the only way she would give me the correct orders was if I brought the wrong orders back (was she planning on serving them to someone else?!). I told her that we had already eaten a piece out of the meals, which was how we determined that they were incorrect. She then laughed at me and refused to remake my order.
I feel robbed and utterly insulted. Their blatant lack of customer service ensures that we never patronize them again. Mediocre, overpriced food and lying,...
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