Terrible, awful, horrible service. Like as in some of the worst service we've ever received anywhere we've ever gone. We knew we were doing a bigger order, so we called ahead. They open at 11, and we called at 11:45. They were already almost out of 3 items we wanted to order. Poor planning if you're running out of stuff less than an hour after you open. But this was the worst: when we ordered, they said everything would be ready in 15 minutes. So we show up 15 minutes after we ordered and pay. Then we sat down and waited. And waited. And waited. No food and not sure what we're waiting for. Finally we approach the counter. The girl behind the counter is obviously busy talking to a friend and pays NO attention to us. Finally one of the guys on the line asks us if we need help. We tell them we're waiting for a to go order. They look in their food warmer. Our order is already ready to go, but they had no idea we were there waiting. The girl behind the counter was as rude and inattentive as any person we've ever seen in all my years of going out for food. She was way too busy socializing with her friend to care about her customers. Even after she knew we had been waiting there for close to 15 minutes, she still didn't care. Not an "I'm sorry" or any acknowledgement that she had screwed up. She basically tried to blame the guys on the line, but they clearly didn't even know we were waiting. They acted genuinely sorry. But her? No way. She's perfectly happy to just sit there hanging out with her friend and doesn't care about customers spending close to $150 on a single order. Some of the worst customer service I have ever...
   Read moreMy wife and I went here on 5/20/2017. We ordered lamb's shoulder and brisket. We also had the grits and cilantro coleslaw sides. There was also pepper cornbread and we had the caramelized banana pudding and the peach upside down cake for dessert. The lamb's shoulder was pretty good. The brisket however was dry and there was no indication of smoke. It could have come out of a crock pot or oven for all I know. We did eat there around 3 PM on a Saturday, so it's possible we were getting end of day BBQ. Next time I come though, I do want to try the ribs or pulled pork. From what I hear, their ribs run out pretty quick which is usually a good sign. The cilantro coleslaw was very good -- it truly had a southwestern flavor. The grits were a little too creamy without much seasoning but not bad. I would think most people would like them. The cornbread was a little dry but they also have this strawberry-jalapeno jam that you can put on them. The jam really improved the cornbread! The banana pudding was pretty good. The peach upside cake is very similar to the Texas take on peach cobbler -- cinnamon on baked peaches. Not bad but it was a little dry. The service here is friendly and the price is about what you would expect these days. BBQ is not cheap. You can tell these guys do care about their craft but I feel like in Colorado, the brisket has got to be spot on. I will come back again for sure and would tell anyone to give it a try. To me, this place does not deserve a 4.9 rating but...
   Read moreSimply Amazing! I had the Beef Brisket and it was epic! THIS WAS THE SECOND BEST BRISKET I HAVE EVER HAD IN MY ENTIRE LIFE. The number one spot goes to Rudyâs BBQ in Houston, TX.
Pros:
They asked me how I like my brisket. This is a sign youâre at a place that knows what theyâre doing. Personally, I like mine with lots of fat. Thatâs where all the flavor is located. Their brisket had a nice bark ( or curst ) on it and as soon as you take a bite, it all just melts in your mouth, releasing the hours and hours of slow cooked goodness. 5/5 stars for sure!!!!
Things I could have done without:
The bag containing my brisket was sitting on the passenger seat and was in my car for about 40 minutes. When I got home, I found the grease and juices leaked completely through the bag and all over the perforated leather seat. So if you get the same paper bag, you might want to place it on the rubber side of your car mat.
They gave me two sides of their bbq sauce, which upon opening squirted out from the container. I believe this is partly due to the design of the plastic lids. I noticed on the second container, even when opening it from the sides, the center of the lid presses downward, which in return pushes on the sauce making it squirt outâŚFortunately, it all got on my table. The sauce was ok but with how AMAZING my brisket was, the sauce would have...
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