Roaming Buffalo Bar-B-Que

Terrible, awful, horrible service. Like as in some of the worst service we've ever received anywhere we've ever gone. We knew we were doing a bigger order, so we called ahead. They open at 11, and we called at 11:45. They were already almost out of 3 items we wanted to order. Poor planning if you're running out of stuff less than an hour after you open. But this was the worst: when we ordered, they said everything would be ready in 15 minutes. So we show up 15 minutes after we ordered and pay. Then we sat down and waited. And waited. And waited. No food and not sure what we're waiting for. Finally we approach the counter. The girl behind the counter is obviously busy talking to a friend and pays NO attention to us. Finally one of the guys on the line asks us if we need help. We tell them we're waiting for a to go order. They look in their food warmer. Our order is already ready to go, but they had no idea we were there waiting. The girl behind the counter was as rude and inattentive as any person we've ever seen in all my years of going out for food. She was way too busy socializing with her friend to care about her customers. Even after she knew we had been waiting there for close to 15 minutes, she still didn't care. Not an "I'm sorry" or any acknowledgement that she had screwed up. She basically tried to blame the guys on the line, but they clearly didn't even know we were waiting. They acted genuinely sorry. But her? No way. She's perfectly happy to just sit there hanging out with her friend and doesn't care about customers spending close to $150 on a single order. Some of the worst customer service I have ever experienced.