The 49th Food & Spirits Denver — Restaurant in Denver

I was so excited to try this place. Everytime my husband and I tried to eat here it was always a long wait. I came for lunch with my mom and my sister. We arrived at 12:45. We ordered two appetizers. Both came out promptly. The chips with blue cheese balsamic were very good came out piping hot and delish. The other artichoke appetizer was okay. I ordered a burger with a Sunnyside up egg on it. My mom ordered burger and sister Shepard's pie. Two other tables were seated close to us. They got their burgers and food before us. It was almost 2pm when we got our food. The Shepard's pie was a scoop of stew and a scoop of potatoes. That's not gonna hold up or order. They didn't broil it.

Note:. They have posted on the table a 1.5 hr table time limit. We had less than 15 minutes to eat!!!!

We had even asked when the food was coming out. Our server Selena, said they had a couple large parties. I didn't see any??

When we did get our food... My burger was over cooked and luke warm at best.

Fried egg was ice cold. And so as was the bun!

Who likes a cold sunny side up egg?! Said no one ever.

When I told Selena about my cold food all she did was offer to remake the egg? The bun was so cold, I thought they put it on the fridge. Fries and burger were lukewarm at best.

The dressing served with my veggies was watery and I didn't taste the blue cheese at all.

Did she offer to do anything for me other then offer to remake the egg. NO!!

Hmmm??? Horrible customer experience. Horrible.

Guess they have such a great clientele they don't need my business or anyone else in my party. Not sure if it was a kitchen execution issue (which I doubt) or the wait staff issue. My guess is the latter.

After reviewing the negative reviews, my analysis concludes it's wait staff and customer service.

No compensation for inability to eat a cold over cooked burger with cold fries on it. Let's not forget the milky/watery dressing with my veggies.

Selena is the worst server pretty much ever and I'm surprised she's still...

Have been here before and like their food and the atmosphere. We came in around 8:45pm on a Fri night and ordered drinks and an appetizer right away. Our server forgot to ring it in, so it came about 30 min later. We are all human, mistakes happen. But then the burger we were splitting took a long time, too. It ended up being after 10:00pm before our dinner was served. We were actually ready to just leave when the food arrived, but we stayed and ate it. The burger was good - no complaints there. When the server brought the check, she said that they had taken the appetizer off the bill. We were a little dismayed after everything that had happened and the significant delay, we were still being handed a bill. I asked to speak to a mgr. I explained to the mgr that I didn't feel the situation had been handled appropriately and that a manager never even came by once to talk to us. She immediately said she was aware the appetizer took awhile and had removed it from the bill. She asked me what I felt should have been done with the bill. I said at least a round of drinks could be taken off, but that was her prerogative. She then LAUGHED and said something along the lines of, "well, obviously my prerogative isn't good enough." She took the bill to the back and came back with a revised tab, having comp'd a round of drinks. She made a comment that they empower their servers to take care of these issues on their own so we shouldn't expect to talk to a mgr. I said that it was my opinion anytime there was a concern or an issue at a table, the mgr should visit the table. She said thanks for my input, but you could tell she just wanted us out the door and didn't care about our experience as paying customers. Her whole attitude was extremely flippant. After visiting this restaurant on no less than 10+ occasions, this was my last. There are many other restaurants in the Denver area where I'd rather...

The foods pretty good, our table had the crab dip appetizer ( had to ask for and pay for more bread , it only came with a few small slices but it had a large pile of broccoli which was a nice surprise ) fish and chips (salmon) , patty melt ( med rare ), crab cake “burger” and the shepherds pie ( which we all agreed tasted like it belonged on a bed of spaghetti rather than with a scoop of mashed potatoes… think red meat sauce rather than shepherds pie 😞) but they have killer fries … you know the kind that can save a failing relationship!

The service was on par for a bar and grill, no complaints there… except the water drinkers had to ask for refills every time but the cocktails kept coming without issue🤷‍♂️

Speaking of cocktails, the Wookie with hot chocolate was pretty good in my partner’s opinion! I had another of thier drinks in hot chocolate and loved it but the name escapes me now.

However, they lack a changing table ( diaper changing station ) in either of the bathrooms or anywhere deemed acceptable by society ( my suggestion to change the baby on the nearest empty table drew laughs but pointed to a larger problem) and while I don’t have kids, a member of our party did and after they pointed it out, we heard another table lament about the same issue moments later. Upon scanning the rest of the tables, just shy of half of them had kids at diaper age ( I’m sure it was just coincidental for timing but not an exaggeration) For a local, family friendly spot I think this is something they should change quickly to keep parents coming back.

I’d be happy to leave a 5 star review if that made that one simple change ! I’ll amend this review to more stars if they...