Dunkin' — Restaurant in Derby

I wouldn’t recommend going there the way business is you wouldn’t be able to get either your food or coffee ready. Management there is atrocious. Working there myself is like running around like a chicken with its head cut off. Many times I’ve been stuck by myself to which a district manager I ain’t gonna named up here but it rhymes with eren *cough *cough she’s the worst. As many times that lady always think she’s the top dog or whatever she is, she’s mad unprofessional at her job as a district manager. Her attitude is just to childish. Her mindset, her personality is the same as a child and working with someone like that is to stressful. That district manager only think highly of herself cause of her position. It’s because of that position she really let that store go to the point many customers there don’t wanna go back there because how it’s operating under someone new. Cant forget the owner on how she always taking the district manager side even if she’s wrong about something. You can’t expect to run an establishment while doing your job wrong. The owner and district manager have no ethical leadership what so ever. leadership with ethics is very important to understand, to develop, and to recognize in the business world. But those two the owner and district manager have neither the only thing that goes into their mind is money, money and more money. They don’t care about no one at all only themselves and they can’t relate on people on personal issues they only want you to work. If you decide to take a chance at this store do your research at the gas station there and ask any of the gas station employees how is it there. But personally myself you gonna get the worse experience. The names of the district manager that’s trashed to work under and the trash owner to work under is Margaret and Karen just saying 🤷🏾‍♂️🤷🏾‍♂️ also look at the donuts closely there’s been rats on the donuts biting between the munchkins and if you look up into the ceiling you would notice...

This was a great place to come to when the HR didn’t start to neglect their staff over the ones who do not care about their business at the end of the day. I use to work at this location myself, the old staff was amazing to work with as a team, once everyone quit the new workers started to be unprofessional and started to talk bad about past workers to the customers, mind you some of them will sit at the drive through and not want to help others and talk about their personal life and how they want to play step mom, they will look up your social media instead of doing their job, as they have nothing better to do while being there. please be careful when you get donuts from this location as well, they do have a mouse infestation and will tell you the mouse fecal you find on your donut is a sprinkle or a burnt spec when I can assure...

There has been many occasions in which the order I placed is blatantly incorrect or a component of the order is just not right . It is CRUCIAL when you make a bagel it must be toasted to perfection , I will not stand for any more untoasted and mistreated bagels . When it’s a hot summer day and I’m looking forward to my nicely made iced coffee , this Dunkin has repeatedly handed me a very HOT cup of coffee & that’s just mean .

Lastly , the workers are not only rude ; there are some employees who when asked to throw out the receipt , put it in my hand with a smile on their face . On a side note to some employees (just one) please close your mouth at some point during the transaction you are smearing your breath all over my credit card and food and that’s...