Starbucks Coffee Company — Restaurant in Des Moines

Visited the store late this evening and was greeted by rudeness. My mother and I were doing some shopping in the mall and decided a frappe sounded good. The young woman working was not hospitable at all. She didn't greet us, just took our drink order and told me the total. We sat at a near by table and waited for the drinks to be made. I looked over and they were just sitting there. She didn't even tell us they were ready. She seemed irritated by our presence. Granted it was almost close but that still doesn't justify her being rude and unhospitable. As we were drinking our beverages and gathering our things, she turns the lights off on us, RUDE AGAIN! Didn't even let us know. Highly RUDE! They definitely need to train their employees to have better customer service. In the future I will be visiting a...

Tried calling and never got a pick up. Just had a quick question and request about an item to see if i should drive there and they wouldn’t even pick up the phone. Other target employees said that they weren’t busy so no excuse not to pick up. The extension on the automated voicemail system doesn’t work for them and automatically hangs you up instead of going through. Very...

I have decided,personally not to spend money@Starbucks or purchase items from there,for various reasons, but when I did&even currently,the items are all overpriced!I think it's RIDICULOUS!I've made things@item that taste better than the items they serve,so I'll stick with making my own@home&save money doing so,for other things I'd...