Brunchaholics To Go — Restaurant in DeSoto

Not enough food and food poisoning!!!

We ordered their catering service for our wedding. They were supposed to supply plates and cutlery. First, they didn’t bring enough plates and cutlery. They left to get more plates, which put us eating lunch back another hour (our guests were starving). While they were gone getting cutlery, they left the food out and most of it was also cold by the time our guests got to eat. They showed up with food and plates for around 80 people, when we ordered for 180 people, so half of our guests did not get to eat. Then, about half of our guests that did get to eat, got food poisoning. On top of that, our coordinator was in contact with Jessie, the owner, in order to try to get more food for us (the amount we originally ordered), and he just stopped responding to her. One of our good friends ended up leaving our wedding to go get some Chick-fil-A platters, so he missed part of our wedding, and by the time he got back with more food, the damage was done and people had already left. He ended up missing half of our reception. My husband and I are big dancers and we wanted to have a big dance party after lunch (we had a brunch wedding). Instead, over half of our guests left early because they either didn’t get any food at all, or because they got food poisoning. I’m very thankful that I didn’t know any of this was going on until after (my husband and coordinator knew it would seriously negatively impact the day for me), but nonetheless, my wedding day was not what we hoped and planned for it to be because we used this company to cater it. In addition to that, we have been trying to contact the owner for weeks now, with little to no response. When he does respond, he has made excuses and has not refunded us one penny. We changed our original head count from 200 people to 180 people before the wedding, paid in advance, and tipped him 20% when we paid him and he has still not even refunded us for the change in headcount. He has talked about making it right for us, but has continued to drop the ball in every aspect of making it right. Every time we have tried to contact him since our original contact after the wedding (to tell him what all went wrong) he has ignored us. Whatever your event is, Use...

I went to visit Aunt Irene’s and realized the Desoto location was no longer open. I ran into a lady in the parking that said the food was really good and decided to give it a try. Now listen I come from a family of really good cooks so maybe my opinion is partial. I would like to start off by saying the customer service was amazing, very friendly and courteous staff. I have found that I’m disappointed when I try food recommended by content creators, basically they lie. lol. Let’s start with saying I think this food is pre- cooked maybe a day or 2 prior. And it’s reheated and served, my only logical explanation. when I opened the box of chicken and waffles I expected 2 bone in thighs. But they were boneless thighs and very black as if they were cooked in dirty grease very black and dry. My son picked over the chicken and waffles. Mac and cheese was not edible, it was topped with lots of maybe Italian seasoning. Fish was decent but not seasoned really well and greens decent once I doctored them up but full of stems. But again none of the food seems fresh and cooked to order. I probably wouldn’t try again, they seem like great people and I do wish their...

I placed an order online on Saturday, 10/26/2025, for breakfast, and arrived to pick it up only to find the business closed for a private event. There was no notice or alert on the website or ordering system indicating they would be closed. When the owner opened the door, he simply said, “We are closed and I already sent your refund back,” with no apology or acknowledgment of the inconvenience of my time, gas, and effort to get there. The interaction felt dismissive, as if processing a refund for an order I never received was a favor rather than correcting their mistake. As of today, November 2, I still have not received the refund of $10.73 that he claimed was already sent. While the dollar amount is small, the lack of communication, accountability, and basic courtesy is the real issue. This review is not just about the refund — it is about the complete disregard for the inconvenience caused to a paying customer. Businesses should value customer time and make sure their systems accurately reflect closures, and when errors happen, a simple apology and proper follow-up...