Tubby's Sub Shop — Restaurant in Detroit

This establishment is hiring Mgmt who are not capable of Customer Service. The aggressive attitude from this establishment is unacceptable. On yesterday 2/11/25 I can into location on Grand River and Southfield in Detroit. First impression was very aggressive. In tone and body language as if, they are you here. No professionalism at all. I paid $14 for a meal that was not made to order. My Plant is less than 5 minutes sway. Food was cold, meat was a black and dried out. I called to complain, I was met by this so called Manager who would not give up her name, again so unprofessional. This so called Mgr. was trying to push me for anger. Asking me to calm down over and over. No room to explained my issue. Finally I told her I’m returning the cold foods items, she begged me to come to see her in an aggressive manner. Returned the food., looking for a refund. I was told I need my credit so funds can be retimed to the card. I was not comfortable giving this aggressive behavior with forwarding my card. Please choose your staff better.. I recorded the entire conversation. Your establishment owes me $14. This has been reported to Corporate.inc As a HR Manager to one of the Manufacturing plants in Detroit. My name is...

I don't write reviews but I'm writing a review about this place. Its always the hole in the wall, hard to park at or park on the side of a busy street places that are the best. I bit into my sub and I immediately told my girlfriend "OH MY GOD". I still had the food in my mouth. I hadn't even started chewing yet. Then I tried a bite of hers and felt like heaven had blessed my mouth. If you are only in town one night. EAT HERE. Don't be scared of the neighborhood or the way it looks the food is worth it. I had the chicken fajita and she had the Reuben...you won't be...

It would’ve been 5stars for this location but the employees are sometimes aggressive with taking orders and can be rude when trying to order food in advance over the phone. But overall the food is very good and worth the 5minute wait ! They need better customer service that’s all. I always get the Philly Cheesesteak Sub with extra cheese and tubby sauce and I have a 4year old daughter with autism so I grab her the nuggets and curly fries and everything is always cooked well or to...