Domino's Pizza — Restaurant in Diamond Bar

I ordered over the phone (I assume it was a call center ordering process)and when I went to pickup my order, there was no trace of it. I was with my 2yr old niece and we were hungry and looked forward to have pizza for lunch. I called the number again and Brandon (if I remember correctly) who was in the store looked at his screen and said "Oh, now I received your call". He still couldn't find the order and said I could order if I still wanted. He quoted a different and almost double the price of my original order and refused to adjust the price. I left without ordering. About 2 weeks later I place an online order for 2 med pizzas, jalapeños/pineapple on one, and mushrooms/onions on the other. When my husband brought it home , there was only pineapple on one and hardly any mushrooms/onions on the other. I have included pics for reference. I filed a complaint both times online, but I don't really think they care about customers. They respond with a reference number and that's it. This is a horrible store with really bad customer...

The pizza is terrible and the service is crappy and deliver people are slow a d don't know the right orders the manager not helpful took ten off my order cuz it took over an hour to get my order and wasn't right after that and gave me ten off didn't offer me nothing free he was really rude and driver was a little kid that seems like he lost his head he got my soda wrong told me he would be right back he comes back two mins later and ask if he left his bag here that holds the pizza and it wasn't and he didn't even have the soda soi call they still didn't offer nothing at this point I didn't want it anymore so they said a new driver would come and it still took them 20 mins mind u iam 2 mins away from them so nlnow got order and try the pizza it now cold at this point and taste bad I call them up and all they say is sorry next time it will be a better order no that won't happen cuz I will not go here anymore so trust me are don't but...

This is the worst experience I ever had. I ordered a pizza at 5:30 and I came here 5:45 expecting to pick up my order. After waiting for about 10 minutes, I saw my order not processing but they are processing my order. I went up to them and asked if they are processing my order. They say they are under staff and very busy. After waiting for half an hour, they told me my order has been cancelled and they will have to remake my order. They keep coming up with excuses of something has happened and they couldn’t make my pizza. It’s been 1 hour and I am still waiting for my order. I understand that it can be busy, but this is an extremely horrible experience. I only order one pizza and that should never take longer than one hour… they make me wait all this time and they still giving me attitude of how busy they are…

They even made my order wrong this is...