Orchid’s Nail & Spa — Local services in Diamond Bar

Why do I have to give this place a star?? They don't deserve 1 star... Far too generous.

This was the first occasion where I didn't leave a tip, despite my usual practice of tipping generously at nail salons.

With my usual nail salon closed, I decided to give Orchid Nails a try.

I have never experienced a pedicure and acrylic nails session taking two and a half hours before.

I entered Orchid Nails for my scheduled appointment and began with a pedicure. Overall, the pedicure was satisfactory, but the process felt excessively lengthy.

Initially, I remained relatively calm until noticing that a customer who had arrived over half an hour after me was already being attended to. Bewilderment set in as I pondered why the nail technician hadn't begun working on my nails earlier. The situation escalated when the same technician proceeded to start this customer's pedicure. At this point, frustration overtook me, and I realized I might be stuck waiting for an excessively lengthy without a justified reason, given that a customer who arrived later than I did was inexplicably prioritized over me.

Despite having my pedicure completed, I found myself waiting a considerable time before the nail technician began working on my nails. Without any explanation, I was moved from the cozy pedicure chair to a less comfortable desk chair, seemingly to make the technician more at ease. It was apparent that the technician's comfort took priority over mine, as there were no other clients present that necessitated the change.

During my recent visit to the nail salon, I encountered a technician who operated at a surprisingly slow pace and exhibited a rather quirky demeanor. Throughout the session, she frequently apologized and giggled, which initially seemed like a cultural nuance. However, after the ninth or tenth apology, it became quite irritating.

At this establishment, the nail polish was so diluted that the red shade I selected turned out to be pink. When I mentioned this, they informed me that they didn't have another bottle of the color I wanted, which forced me to choose a different color altogether.

During the time my nails were curing, the technician inquired for the fourth time whether I was satisfied with the color. I responded, "You know I’m not pleased with the color, so stop asking." Without any prior notice, she then proceeded to walk behind me and begin massaging my shoulders. I had to ask her to stop.

Had I not needed to catch a flight the next morning, I would have departed promptly after the pedicure.

I'm generally not a fan of making absolute declarations, but I can confidently say that I will never return to...

BEWARE ! My Wife recently had her nails done at the Orchid's Nail & Spa Salon in Diamond Bar. Later that same day her Cuticles became swollen and very painful. The Doctor told her this is a fungal condition called Onychomycosis . The Doctor said this condition occurs when dirty and unsterilized tools and solutions are used for manicures. I have added a picture so you can see what you have to look forward to if you have your nails done here. My Wife went back and tried to speak to the owner about this but the Manager got LOUD with her and told her he didn't do anything wrong . My Wife is currently under a Doctor's care and will be for weeks to cure the...

Got gel x nails and they came off the same week.. didn't even last 2 weeks not even 1 week. Very dissatisfied because i paid a lot and for them to fall off is not worth it... never going back there now because i wanted acrylic and maybe she was overbusy that day or being lazy because she upsold me on something that wasn't fit for me, i got my nails done for vegas and now i don't have nails. Very disappointed because my bill was so high they should have lasted.. Although she said she would glue them back in if they fell off I don't have time to go over and over. Especially when you pay once expecting them to be durable in my case...