Diamond Palace Cuisine of India — Restaurant in Diamond Bar

To begin with, the employees don’t have any idea what customer service is and, not a tiny bit of gratitude towards the customers. I tried placing an order online and the ordering window was closed. So I called the restaurant to place an order and the first thing I heard was “ORDER ON GRUBHUB” with an attitude. After I told them about the ordering window, the guy asked me for the order hesitantly. Due to covid-19 situation, I was willing to provide my card details over the phone to make it as contactless as possible and they guy was a little frustrated at this point( not sure why a business would get frustrated to get the card details on the phone, it’s after all the primary goal of any business!! Not sure what’s the hassle in getting the card details if they have the ability to process them) another guy gets the details and notes the card details on a paper instead of directly entering it on the payment system (poor work ethics) - I realized when he acknowledged that he needs to open the system when I asked for order total. When I reached the restaurant to pick up, two guys stormed out of the restaurant shouting “NEXT TIME UBER EATS” with an attitude - i lost it at this point. I came to pick up the order 10 minutes before closing time, if that is a problem, management should refrain from taking orders if they are not ready to service the customers. If this is the kind of customer service and attitude that you want to show to the customers(especially during covid times when businesses are thriving) I can only imagine how these guys attitude will be during peak business season. Note to management - learn how to treat your customers and try to be nice if not, you will soon run out of business. Don’t tell people what to do and where to order, it’s their choice, you can either accept or deny the order. You can always suggest the customers to use 3rd party apps, but do not force it on someone or treat the customers poorly...

We were in the area and we looking for a place to have lunch. Seeing their Brunch Buffet sign, we decided to wait the 20min until their 11:30am opening. We were one of the 1st parties to get seated, and the restaurant is beautiful with a casual feel. They do have a banquet room next door that is open for private party rentals, and we were able to sneak a peak at the beautifully decorated formal banquet hall.

Their Indian lunch buffet was such a bargain and had sooooo many choices!! Everything was so delish!! My usual go-to's are lamb curry and vegetable korma, and theirs were sooo delish!! Thanks to the attentive staff, who were always quick to refill our waters, take our empty plates away, and offer us naan as needed.

WHAT I GOT TO TRY: Palak Paneer Navratan Korma Chicken Tikka Masala Lamb Curry Fish Fry Garlic Naan Samosa Raita Mint Sauce Gulab Jaman Kheer

OTHER ITEMS SERVED ON THIS DAY: Vegetable Pakora Dal Makhani Green Indian Salad Aloo Gobi Tandoori Chicken Chili...

Oh. My. Gosh. I was not expecting to have the best Indian food I've ever had tonight, but I just did. My husband and I are from out of town and stopped by this place right before it closed simply because it was across the street from us and we often satisfy our Indian food cravings when we're in our hometown. We ordered the chicken tikka masala, chicken saag, garlic naan, rice, and raita, and I am ashamed to say that I would slap my mama to have that food available near my home!! It was that good - very flavorful - and the portions were large. The server who brought it out to our car for us was delightful as well - friendly, patient (we took some time ordering), and efficient. He was funny, too, and I wish I'd caught his name. Thank you, Diamond Palace! We'll definitely be back next time we're...